A key Optimus client is needing a POS Technical Support Manager for their retail petroleum business. The candidate will have experience and technical knowledge of retail Point of Sale (“POS”) payment card systems, (Ideally, U.S. Petroleum retail payments.) and vendors/manufacturers (“POS Vendors”) for the purpose of managing relationships and providing support for escalations between all POS program interfaces and technology stakeholders. The candidate will also have an excellent knowledge-base of PCI DSS compliance.

Relocation is available for this position.

Minimum Qualifications:

• College Degree (Bachelors Level) with 5-years minimum experience. Or 8 years’ experience in lieu of degree.
• Experience related to retail POS network architecture data security and compliance (Preferably U.S. Petroleum Payments).
• Verifone Base v53.33 or 53.40 experience
• Gilbarco Passport v21.03 experience
• Point of sale equipment installation (Hardware and Software).
• Petroleum retail operations experience – strongly preferred
• Knowledge of PCI DSS and the requirements to meet networking and technical annual assessment and certification.
• Create and/or update POS technical implementation and POS installation guide graphics and documentation to ensure it is implemented securely, with the company’s programs, and meets PA-DSS and PCI DSS and that third-party technicians installing can easily understand and accurately install and implement.
• Customer service skills.
• Problem solving skills.
• Self-Starter with the ability to foresee and work potential issues.
• Excellent oral and written communication skills.
• Advanced understanding of Point of Sale equipment.
• Previous POS hardware/software technical certifications helpful.
• Advanced Personal Computer usage (Hardware and Software).
• Working knowledge of Outlook, Visio, Excel, PowerPoint and Word.

 

Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US . We are unable to provide H1 visa sponsorship at this time.