Director of Operations

Orchid Holistic Search - REMOTE

The Director of Operations role covers all aspects of managing the day-to-day operations of external client(s) including (co)manufacturing, supply chain and logistics, and working closely with the Managing Partners and client's founders to achieve operational efficiency.

  • Travel to co-manufacturers and/or production sites to optimize production. 
  • The ability to analyze inventory levels and product demand to determine inventory reorder levels which will ensure product availability and minimize inventory costs.
  • Management of the distribution of product to the customer to maximize sales and enhance customer satisfaction.
  • Monitor the scheduling, training of external warehouse, distribution, and receiving team.
  • Direct the activities of the Customer Service department, which includes order entry, General Customer Service, EDI, Vendor Compliance, Sales Support and all delivery confirmations.
  • Maintains contact with vendors on product and supply deliveries.
  • Schedules and revises shipment plans to ensure efficient shipment of products to satisfy customers.
  • Solves inventory problems.
  • Coordinates and manages inventory cycle counts.
  • Enhances workflow by analyzing and developing logistics plans that affect production, distribution, and inventory.
  • Identifies areas where cost savings can be accomplished.
  • Work with systems and teams to coordinate P.O.S., inventory levels, pricing, promotions and product information to optimize efficient sales flow.

Job Requirements:

  • 5 - 7 years experience as an operations manager
  • Proficiency with Microsoft and Google Suite
  • Must be able to manage multiple projects simultaneously, remain organized and work efficiently.
  • Ability to work efficiently in a high demand and fast-paced environment.
  • Experience with cross department tools like Project Management, ERP, EDI implementation and maintenance.
  • Ability to walk through product development, spec changes and product launch.
  • Ability to work remotely with self-discipline and time-management
  • Solid problem-solving skills and excellent Management skills.
  • Solid communication skills and excellent interpersonal skills.
  • Strong project management, organization, comprehension, detail oriented and follow-up skills.
  • BA/BS Degree Preferred
  • Able to travel 20-25%


  • Rapid-growth/Start-up experience
  • Experience reporting directly to CEO/Founder
  • Experience across multiple categories of product


Posted On: Monday, August 5, 2019

Position Contact
Angela Marturano
(313) 449-1340
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