Business Development Manager (Outside Sales)

Physical Rehabilitation Network - Seattle, WA

Title: Business Development Manager (Outside Sales)  

Location: Everett, WA

Overview: This position is responsible for daily outside sales activities focused on building and maintaining referral relationships while working closely with multiple therapy clinics to plan and implement sales strategies. Region primarily covers North and South of Everett, WA. The ability to analyze market trends and strategize for new patient growth will include coordinating and executing of sales tasks, timely communication with clinics and leaders, and performing various other duties.

Key Responsibilities:

  • Develop and maintain relationships leading to increased referrals within assigned territory
  • Perform daily calls to referral sources and other designated targets to drive new patient growth and achieve budgeted visits
  • Coordinate and attend in-person meetings with healthcare professionals and provide education on company services
  • Gather feedback from referral sources and assess competition in the market to provide strategy suggestions
  • Communicate with leaders and local market on a frequent basis
  • Assist leadership in developing referral strategies and promotions to achieve clinic and market goals
  • Promote and maintain customer relationships while providing feedback to therapy teams
  • Document all activities including client information, calls, and meetings in CRM

Referral Relationship Management:

  • Seeks input from Physicians/Administrators/Staff/Patients/Referral Sources to proactively gain referrals and monitor customer satisfaction
  • Achieves Results – Meets new patient targets and seeks to surpass a standard of excellence. Completes daily tasks and assignments to drive projects forward and produce outstanding results
  • Displays professional conduct and personal characteristics that represent the practice’s core business values. Demonstrates a helpful, positive attitude while supporting others on these values both inside and outside the company
  • Interpersonal Communication - Communicates effectively to ensure clarity and understanding of the message. This involves recognizing the importance of effective listening and understanding the concerns of others when delivering information
  • Assist with hosting events designed to increase networking efforts, clinic visibility and PRN's reputation via lunch and learns, in-services, social events, etc

Education & Experience:

  • AA degree required; Bachelor’s degree preferred
  • 3 – 5 years of sales experience in the service or healthcare industry
  • Preferred knowledge in the rehab industry
  • Formal sales training and skills in marketing and business strategy
  • Experience with CRM systems and a proficiency in Excel
  • Must have clean driving record required

Knowledge, Skills & Abilities:

  • Excellent customer service skills and aptitude for working collaboratively with healthcare providers
  • Knowledge of healthcare industry and medical terminology
  • Self-starter with high degree of drive, initiative, and follow through to meet deadlines
  • Skilled at multi-tasking and communicating in a team environment
  • Strong organization skills and ability to analyze internal and external information to impact sales decisions
  • Must possess the ability to follow and anticipate trends impacting the marketplace
  • Proficient in Microsoft Office and Excel


  • Medical, Dental, and Vision
  • Life Insurance
  • 401(k)
  • License Reimbursement
  • Continuing Education Allowance
  • Paid vacation, holidays and PTO

Travel Requirements:

  • Daily travel within assigned geography

Agency Referrals:

  • This position is not accepting third-party recruiter or agency inquiries, principal only
  • This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. 

Posted On: Thursday, September 30, 2021

Apply to this job