INDUSTRY: Equipment Rental & Repair - Oilfield Services

LOCATION: Midland, TX

CONTEXT: Fast growing, small to mid-size company.

Our client is seeking a Collections Specialist to manage and collect outstanding accounts receivable and resolve invoice discrepancies. This individual will work with assigned payer billing to maximize accurate and timely payment. They must communicate effectively with operations management regarding customer accounts in a timely manner.

RESPONSIBILITIES

• Monitor and manage assigned accounts, including reviewing payment histories and identifying overdue accounts.
• Initiate contact with customers via phone, email, or in-person to collect payments, resolve discrepancies, and negotiate payment plans as needed.
• Maintain accurate records of customer interactions, payment agreements, and account statuses in our financial system.
• Prepare and present regular reports on collections activity, outstanding balances, and trends to management.
• Provide exceptional customer service by addressing inquiries, resolving issues, and educating customers on payment processes.
• Work closely with the sales and customer service teams to address any account-related issues and ensure a smooth collection process.
• Adhere to company policies and relevant regulations related to collections and data handling.

QUALIFICATIONS

• High school diploma or equivalent; associate’s degree in finance, business, or a related field preferred.
• 2+ years of experience in collections, accounts receivable, or related financial roles.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office Suite and familiarity with accounting software.
• Detail-oriented with strong organizational skills.
• Ability to handle sensitive information with confidentiality.

Posted On: Monday, October 21, 2024