Reports to Director of Communities [Organizing Director]
Community & Program Managers (CPMs) report to the Director of Communities and are some of the primary community builders and coaches of Thread -- they plant themselves in a community of 150+ volunteers and young people, and then apply community organizing and antiracist principles to facilitate everyone’s strong relationships and positive personal, professional, and academic outcomes. CPMs work through the “Thread Community Model,” coaching, mobilizing, and empowering volunteers and youth to access the programming, resources, and other tools they need in order to thrive. Operating at Thread’s smaller high school sites, Community & Program Managers integrate into the partner school to develop and facilitate out-of-school programming, maintaining strong partnerships with school staff to share information and advocate for students.
The Thread Community Model is built upon CPMs directly coaching volunteer leaders, called “GrandParents.” Each GrandParent coaches eight volunteer leaders called “Heads of Family.” Each Head of Family leads, coaches, and organizes a Thread Family, which includes both “Family Member” volunteers and young people. Community & Program Managers ensure the effective and consistent implementation of this Model, ensuring everyone in the community is connected, engaged, and working towards their goals.
Community & Program Managers are responsible for monitoring the needs and goals of 150+ people, designing and implementing strategies to support them, and mobilizing them to events and activities throughout the month. At the same time, CPMs make every individual in their community feel seen and known, by being able to intimately connect with them and guide them through their personal growth journey as needed -- at the center of which is a racial equity journey. They do this by pairing strong project management, data, and organizing skills with a magnetic personality that can both energize and support people, even in the toughest moments.
Success will be measured by (1) the number of young people and volunteers engaged and retained, (2) the number of young people on track to graduate and graduated from high school, (3) the number of young people who have chosen and are prepared for their post-high school pathway, (4) the design and implementation of quality programming that delivers outcomes, and (5) qualitative feedback from volunteers and young people.
Key ResponsibilitiesCoaching, Community Building, and Volunteer Mobilization
Partnership Development & Advocacy
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More About Thread
Thread harnesses the power of relationships to create a new social fabric of diverse individuals deeply engaged with young people facing the most significant opportunity and achievement gaps. Our community is committed to ending social isolation and building a more equitable culture in which everyone thrives.
Studies have shown that the defining difference between Rust Belt cities that struggled and those that were hotspots of rejuvenation was the structure of social networks. The Thread Community Model brings together a broad cross-section of our city by forming authentic, mutual, and enduring relationships and in turn provides a vehicle for sustained change. Thread believes that the power of relationships—the dynamic web of interconnectedness created when futures are woven together—can end the poverty of isolation and allow both youth and Baltimore to realize their full potential.
Thread is weaving a new social fabric where everyone thrives and which is expanding to connect with even more students, volunteers, and collaborators. Thread currently serves 655 students and alumni with the support of more than 1200 volunteers and more than 1300 collaborators. We plan to continue to increase our annual and total enrollments until we meet our long-term goal of engaging 300 new students each year (5% of every high school freshman class across Baltimore City). This expansion and evolution requires that Thread be nimble and innovative, and leverage identified opportunities in a way that is congruent with our values and core competencies.
Team members at Thread are hard- and smart-working, collaborative, curious, passionate, gritty, strategic and resilient. We meet people where they are. We go all in with care, compassion, and empathy. We believe small acts make a big difference. We trust each other to be sincere, reliable and competent. The outcomes Thread has achieved are exemplary. However, the road to excellence is peppered with iterative learning. We make mistakes often and fail frequently, but we learn from our mistakes and continue to tenaciously try and try again. We are about building communities of responsibility and have high expectations of students, volunteers, collaborators, and staff. We believe that each human being has a purpose in life and have found that individuals living on purpose have discovered the intersection of their skills, passion, and what the world needs. The journey to find this intersection, one’s dot, is often simultaneously exhilarating and difficult. Thread creates a safe and challenging space for all individuals in our community—students, volunteers, collaborators, and staff— to find their dot through deep reflection, honest feedback, and in-depth coaching.