Job Description – VHA Impact Manager - Roll out implementation to deliver impactful and innovative resuscitation quality improvement programs to VA hospitals. Must have nursing, VA and sales experience to be considered.
· Customer Success - Ensure customers in designated accounts maximize opportunities to help save lives in using our portfolio.
· Program & Mission – Embrace the “why” and “how” behind our mission of saving more lives and be able engage with key customer leadership in joining the journey.
· Program Competence – Ensure mastery of the features, functionality and sales methods related to the Portfolio.
· Customer Trust - Build and secure trust and confidence with all key personnel in designated customer accounts.
· Customer Success - Guarantee the success of designated Veterans Health Administration accounts that have our Portfolio implementation, including adoption and expansion opportunities.
· Relationships – Build long term meaningful relationships with designated customers, with the goal of them seeing us as a trusted embedded element of the hospital system.