Located in Green Bay, Wisconsin our CLIENT offers complete in-house design and manufacturing capabilities that ensure your order receives the attention it deserves. Our CLIENT is known for its dedication to customer service, quality control, speed to market and continual enhancements to our processes in our role as an industry leader. They are proud to have won more awards for superior metal striking over the past three decades than anyone in their industry.

From the smallest artistic and manufacturing element to selecting the perfect packaging, their team’s attention to detail culminates in on-time delivery for every occasion. They can deliver most orders in approximately 3 weeks from art approval.

Best Reasons to Work for our CLIENT:

• The Inside Sales role is a new position due to growth as they recently acquired their largest direct competitor, transitioning a lot of business
• Conversion list is a sales person’s dream, sitting on an order history with contacts already!
• List of warm prospects they can call on that could reorder monthly for at least a year
• Approximately 30% annual repeat business
• Will receive some legacy accounts
• Small privately-owned company
• Independence, flexible working environment, collaborative
• High quality product, fast at what they do
• Team culture: healthy collaborative team, people report refreshing to have a variety of work, nice balance

Expectations/Responsibilities

• Effectively prospect for new customers, and efficiently quote customers with the goal to grow and secure business.
• Listen to and creatively work with customers and present appropriate ideas and products to meet their needs.
• Develop rapport and relationships with internal and external customers and co-workers.
• Anticipate customer needs and respond promptly to inquiries.
• Manage order process flow from purchase order through payment, identifying and resolving issues or directing to the appropriate department.
• Collaborate internally with applicable departments as needed for sales as it relates to artwork, product development, pricing, packaging, finance, etc.
• Demonstrate intelligent and effective pricing for a customer relative to the order, but also to future business potential.
• Follow internal policies and procedures related to Scheduling, Finance terms, Artwork requirements, etc.
• Provide communication (internal and external) in a positive and professional manner accurately and promptly via phone, email, and in person.
• Maintain knowledge in territory/accounts by tracking sales orders, dollar amount, volume, etc.
• Demonstrate discretion to put in extra time as needed to maintain/grow customer satisfaction/sales.
• Have the ability and willingness to travel occasionally as needed.
• Function as an internal resource for outside sales professionals at the COMPANY.
  

The Ideal Candidate

• Bachelor’s Degree in a related field
• Minimum of 3-5 years in a sales role
• Prior experience in manufacturing very helpful, but not required
• Motivated, very organized, and able to prioritize, work in a fast-paced environment, have a strong attention to detail and meet deadlines
• Solid communication and computer skills are imperative

Posted On: Friday, June 29, 2018