The Head of Retail Industry will lead a team that will contribute to the development, implementation, monitoring and review of a business strategy that maximizes the Retail vertical net profit by driving sales and controlling costs while also driving the COMPANY’s goal to transform into a globally recognized digital organization. This role will report to the Head of Americas Sales to substantially grow business in the Retail sector.

Key Accountabilities:

• Implement business strategies as directed and enabled by the COMPANY, regionalized for the Americas to ensure long term market viability and growth
• Funnel customer and prospect feedback to developers to drive the right level of change as the product evolves.
• Collaboratively partner with other leaders to help optimize the COMPANY brand in the retail space
• Support the introduction of new products and applications
• Ensure that customer and internal projects are completed on time and within budget
• Continuously enhance propositions, offerings and services
• Advocate for software and digital platforms solutions that will keep COMPANY Japan in the forefront of Retail technology.
• Secure market insight and competitive insight across the Americas market to guide the Leadership Team, influence regional sales and business performance and inform Americas strategic planning.
• Leads independent project initiatives that drive financial improvement to business metrics.
• Develop and maintain strong relationships with industry analysts

 

Leadership profile:

• Be a role model for others in embracing and implementing change
• Be a role model for the organization in adhering to the COMPANY way, Code of Conduct, and all required business protocol
• Significant contribution to the long term development of the FJ Retail community globally, including driving best practice.
• Highest ethical standards, with the ability to push back and be aggressive in order to operate at senior level and influence all functions of the company.
• A world-class team player. Works effectively in a team-based organization, collaborates cross-functionally, exercises influence at senior levels, and builds alignment around goals and objectives. Readily builds consensus regarding key initiatives and priorities
• Be a thought leader and a community leader within Retail. Transfer knowledge to staff members. Lead knowledge management activities for the community.
• Seek opportunities for cross function and/or cross region collaboration.
• Recognized by the Americas Leadership Team as the Subject Matter Expert on Retail.
• Scope of responsibility delivered achieves the stated business objectives and benefits. Major programs delivered on time and to budget, and achieve agreed targets.

 

Annual performance measures will include:

• Increased YoY Sales success and TCV in line with MTP
• Total Americas pipeline created
• Referenceable customers in the Americas

 

Critical Leadership Capabilities

• Driving Results
• Acts to surpass goals for the Retail vertical business unit, seizing opportunities to drive revenue and other business metrics.
• Sets continually higher goals that are ambitious but realistic for self and team.
• Focuses on landing new clients for Retail, surpassing business development targets.
• Strategic Thinking
  • Ability to articulate a clear vision and value proposition to potential Retail customers and partners, as well as internal stakeholders.
  • Defines the evolving future of the retail market segment, and using logic and evidence, contrasts with the present. Thinks three to five years ahead into the next business cycle.
  • Drives and communicates a clear strategy for accelerated growth that increases market share.
  • Revises strategy and proposes new directions for the business linked to the evolving marketplace.
• Leading People
  • Collaborates with the COMPANY leadership team to manage projects, solve problems, discuss challenging issues, or learn more about critical issues as a group.
  • Delegates roles thoughtfully to free self to work at a more strategic level.
  • Collaborates with each employee to establish clear, challenging performance goals and metrics for the year.
  • Designs a performance management process to monitor projects and deliver results that exceed expectations.
  • Periodically reviews team progress against plans, focuses attention beyond the project to the full year or more.
    

Ideal Experience

• Scope of Leadership
  • Responsibility for at least $300 million in revenue targets
• Retail Sector Domain Expertise
  • 10+ years of successful Retail sector experience
• Large, Matrix Organization
  • Experience in partnering with sales organizations and other corporate functions external to the direct reporting organization. Has successfully thrived in a matrix environment requiring exceptional teamwork, collectively and collaboratively.
• Education
  • College degree required and graduate degree, M.B.A. or M.S., preferred. Educated to degree level or equivalent.

Posted On: Friday, September 21, 2018