Head Operations Officer
Job Portal
- Honolulu, HI, United States
Serve as the Owner's operational complement, translating analytical frameworks into decisive field execution across three island locations. Drive production and accountability while maintaining quality standards in a systematic, data-driven culture. This role requires someone who thrives on rapid decision-making, team leadership, and field operations while respecting methodical, quality-focused ownership.
Operational Execution & Field Leadership
- Make day-to-day operational decisions within owner-established frameworks to prevent bottlenecks
- Lead and motivate 90+ person workforce across field and office operations with assertive, people-focused leadership
- Execute owner-developed systems and processes across all three island locations with speed and precision
- Drive real-time staffing, resource allocation, and project flow decisions to maintain 8-10 month backlog
- Implement strategic initiatives including office and field role separation of PM position
Cultural Bridge & Communication
- Translate owner's analytical directives into practical, motivational team communications
- Serve as primary team motivator and management leader
- Handle stakeholder relationships requiring diplomacy and influence
- Conduct high-energy operations meetings that drive actionable outcomes
- Buffer owner from situations requiring immediate interpersonal decisions
- Work closely with other upper management to keep company aligned with goals
Team Development & Accountability
- Hold Project Managers accountable through direct, assertive leadership
- Build recruitment and retention programs to support growth plans
- Coach and develop middle management to reduce owner dependency on daily operations
- Create performance accountability structures that maintain quality while enabling faster execution
System Implementation & Process Optimization
- Execute owner-designed analytical frameworks with field-practical modifications
- Ensure seamless operational flow including billing handoffs and project tracking
- Drive continuous improvement while maintaining systematic approaches
- Support sales/marketing with operational insights and resource commitments
Required Qualifications
- College degree or professional trade certification
- 10+ years project management with 3+ years leading large teams
- Energetic, decisive leader comfortable making quick decisions
- Assertive people leader who excels at motivation, accountability, and field execution
- Proven ability to work with analytical, detail-oriented leadership while driving results
- Advanced proficiency in operational software, budget analysis, and project management systems
- Able to stand 2-4 hours, climb ladders and access scaffolding, and travel between island locations
- Understands and respects local culture while maintaining performance standards
Success Metrics
- Execution Speed: Decision turnaround time, project startup acceleration, operational flow improvement
- Team Performance: Employee retention, engagement scores, promotion pipeline, field productivity
- System Implementation: Successful rollout of owner-designed processes with practical field modifications
- Business Impact: Revenue growth support, margin improvement, client satisfaction, market expansion readiness
Successful Candidate Attributes:
- Motivated to energize teams and drive quick decisions while respecting systematic, quality-focused culture
- Excels at translating detailed analytical plans into practical field execution
- Has a proven leadership track record developing and motivating large field teams (75+ employees) in construction, manufacturing, logistics, or similar operations-driven industry
- Works effectively with methodical, detail-oriented leadership while serving as the primary team motivator and change agent
- Has a decision-making style that is both comfortable making rapid operational decisions with incomplete information while maintaining quality standards and systematic approaches
Compensation Package
- Base Salary: $140,000 - $160,000 annually
- Benefits: Full medical/dental, 6 paid holidays, generous PTO, profitability-based profit sharing
- Relocation Support: Available for qualified candidates
This role is perfect for a high-energy operational leader who thrives on team development, quick decision-making, and field execution while appreciating the value of systematic, quality-focused business practices. You'll serve as the operational "gas pedal" to the owner's analytical "steering wheel" in a growing, family-owned business with 40+ years of island presence.
Posted On: Thursday, September 11, 2025
Compensation: $140k-160k/year