Accounts Receivable Specialist
We are a company of passionate individuals striving to improve healthcare and patient experiences. Our evidence-based medical content and software tools empower both payers and providers to make the best decisions for patients. Our work makes a difference in the quality of care that hundreds of thousands of patients receive each day and we’re proud of our positive impact.
Our Accounting team has an opening for an Accounts Receivable Specialist. In this role you’ll be responsible for ensuring customer bills accurately align with contract terms, maintaining information in Salesforce and our AR system. You’ll work with our Account Management team, spearhead collections efforts (in a nice way), and manage the AR inbox. If you’re excited about learning and growing a career in Accounting and have an eye for detail and accuracy, this could be a great role for you!
In this role you will:
Be responsible for issuing invoices and credit notes in a timely manner per the contract term and company policy
Validate finance related contract terms in Salesforce for accuracy, and transfer contract details to the AR system, either via an API or manually
Maintain the AR inbox, distribute requests to the appropriate people, and process any change requests
Research and fix any discrepancies in revenue/billing schedule as reported in the daily error report
Initiate collection calls and/or correspondence in a fast-paced environment
Provide customer additional information related to collection issues such as providing copy of invoices, gathering supporting documentation and researching billing questions on behalf of the customer
Work collaboratively with sales, operations and senior management when necessary to accelerate the collection process
Assist on special projects as needed
We’d love to hear from you if:
You have 1+ years’ experience in collections and billing, especially subscription-based, though new grads are also encouraged to apply
You’re highly self-motivated and directed
You have a professional approach to assignments: responsible, efficient, effective, and ethical, with keen attention to detail
You are able to research and apply US GAAP, deferrals, accruals preferred
You have a strong customer service orientation
You’re intellectually curious and enjoy learning new tools and new approaches
You thrive in a fast paced environment
You like to share credit for success with colleagues and other groups and win as a team
You work well on deadline, managing multiple priorities
You have an AA or Bachelor’s in Accounting, Finance, or Business
We embrace diversity and equal opportunity, and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. It is only with diverse thoughts and ideas that we'll be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.