TINYpulse makes truly unique software tools for businesses that treasure their most valued resource — their people. We believe happier employees result in stronger companies! We are seeking employees that are inspired by our goal to transform the manager-employee feedback loop. Together we can make stronger cultures.
Over 1,000 companies from around the globe use TINYpulse to engage and develop high-performing teams, including Stitch Fix, HubSpot, Capital One, and Brooks Shoes & Apparel. We are also committed to giving back by donating 1% of our time to our local community, 1% of our product to non-profits, and 1% of our profits to non-profit organizations.
At TINYpulse our Customer Success Associates are tasked with all elements of customer happiness including onboarding, delivery, education, consulting, retention and strategic support. As Customer Success Associate you will be responsible for working with and ensuring the long term success of our customers. In this role you will have the opportunity to provide the highest level of support to our clients, leading to record setting “Happiness’ levels across every organization.
Required Knowledge, Skills and Experience
To apply, please answer the following questions in your cover letter:
1. Tell us what attracts you to this role at TINYpulse.
2. Our values spell out D-E-L-I-G-H-T:
Share 2 examples (preferably from your previous employment) where you have exemplified our cultural values above. Please relate these examples to a specific TINYpulse value
3. Let us know when you'd be available to start.
P.S. Check out our new office that was recently featured in GeekWire.