Learning Specialist- Distribution Warehouse

Recruits Lab - Fernley, NV

CANDIDATE REQUIREMENTS

MUST-HAVES
  • Minimum of three to five years customer service, inside sales, distribution training and/or facilitation are required.
  • Bachelor’s degree or the equivalent experience is required.
  • Knowledge & proficiency of instructional design methodologies is preferred.
  • Strong verbal, written and presentation, facilitation skills are required.
  • Ability to communicate with all levels of team and management is required.


ROLE DESCRIPTION

DESCRIPTION OF DUTIES

 

BRIEF POSITION SUMMARY: 

The CFC, Learning Specialist is responsible for identification, development, facilitation, evaluation, and coordination of CFC programs/initiatives. The positions will interact with all levels throughout the CFC.

 

DUTIES and RESPONSIBILITIES: 

  • Creates, implements, and facilitates training programs for associates, managers, trainers and others (i.e. Supervisory Leadership Development Program and Work Team Coach Development Program).
  • Leverage coaching skills to support the integration of Coach-Like Conversations between leaders and associates.
  • Facilitate and create transfer and sustainability and performance support solutions to support Coach-Like Conversations and various learning solutions.
  • Create, facilitate, and improve the new associate orientation as well as a robust onboarding process that supports the transition of new associates within the CFC.
  • Learn & apply Prosci Change Management methodology in supporting projects & initiatives in the respective facility.
  • Analyzes productivity and quality reports to evaluate learning effectiveness and return on investment (ROI) to the facility.
  • Works with CFC leadership & L&OD to conduct a comprehensive needs analysis and performance consulting methodology to identify learning & performance-based solutions.
  • Manage the execution of all compliance courses as mandated by the organization and legal requirements.
  • Maintains records with the management of MyLearning (LMS) in alignment with tracking all required and compliance-based training.
  • Drives best practices standardization learning solutions across the respective facility in alignment with CFC Network performance and development goals.
  • Facilitates learning sessions to Associates ensuring transference of skills and knowledge by utilizing adult learning methods to support the respective facility.
  • Partners and supports peers at other facilities and shares best practices as necessary for CFC network wide improvements.
  • Answers questions and provides assistance in order to help associates in meeting their daily productivity, accuracy & safety goals.
  • Partners with subject matter experts to drive innovative learning solutions which impact business metrics and organizational effectiveness.
  • Understands workflow, daily production goals and reports used to drive business by reacting quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts.
  • Participates in identifying enhancements and changes to the AS400.
  • Ability to work independently and collaboratively in a fast-paced, demanding, and complex work environment.
  • Drives the culture in the department and throughout the company to ensure unity of vision and fulfillment of the mission.
  • Keep abreast of current trends and best practices within the learning and development industry to continually bring in fresh ideas and approaches.
  • Participates in special projects and performs additional duties as required.

 

EDUCATION and EXPERIENCE:

  • Bachelor’s degree or the equivalent experience is required.
  • Minimum of three to five years customer service, inside sales, distribution training and/or facilitation are required.

 

 

 

SKILLS:

  • Ability to communicate with all levels of team and management is required.
  • Computer literacy and proficiency in Microsoft Office suite is required.
  • Excellent time management and organizational skills required.
  • Strong verbal, written and presentation, facilitation skills are required.
  • Knowledge & proficiency of instructional design methodologies is preferred.
  • In depth knowledge of order management systems and processes are required.
  • Ability to work cross-functionally is required.
  • Knowledge of AS400 system preferred

 

OTHER REQUIREMENTS:

  • A valid driver’s license and the ability to travel up to 25% of the time are required.
  • Provide support to CFC satellite locations is required based on business needs.

 

 

 

 

 



Posted On: Thursday, January 2, 2020



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