Founded in 1945, Northeastern Supply, Inc. began as a group of converted row houses in downtown Baltimore, Maryland. Today, the company employs over 300 people and operates in more than 40 locations across Maryland, Pennsylvania, Delaware, Virginia, and West Virginia. Northeastern Supply is recognized as one of the fastest-growing businesses in the plumbing, HVAC, and water systems sectors in the Mid-Atlantic region.

We are currently seeking a strong Branch Manager to join our dynamic team at our Georgetown, DE location.

 

Job Summary:

The Branch Manager will be responsible for overseeing and managing the operations of the branch, focusing on increasing sales, profitability, market share, and both customer and employee satisfaction. This role involves directing, coordinating, and monitoring all sales activities, branch operations, and personnel development initiatives. We are looking for an individual with strong operational skills to help run our branch effectively.

 

Essential Duties and Responsibilities

• Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch.
• Address customer and employee satisfaction issues promptly.
• Manage the branch honestly, follow high ethical standards, and comply with all government regulations.
• Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.
• Increase personal knowledge and expertise in business, appropriate technology, etc.

 

Other Duties

• Cooperate fully with the Credit Department in extending and enforcing credit policy.
• Participate actively in community, business, and industry organizations to build a network of contacts that improve the presence and reputation of the branch and company in the local area.
• Other duties as assigned.

 

Qualifications

• 5+ years in a similar Leadership Role.
• Strong customer service and problem-solving skills.
• Must be results-oriented and willing to be accountable for results.
• Good written and oral communication skills.
• Ability to organize and manage multiple priorities.

 

Supervisory Responsibilities

• Select, promote, and discharge employees within the branch in accordance with basic personnel policy.
• Ensure that all areas of work performance or departments are properly staffed and directed.
• Provide training, coaching, development, and motivation to bring out the best in each distribution team member.

 

Decision Making

• Develop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plans.
• Direct all operational aspects of the branch to include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals.
• Recommend desirable changes in the policies and goals of the branch and the organization.
• Assist the Regional Manager in developing branch and organizational objectives.

 

Financial Responsibilities

• Ensure the safekeeping of company assets, including structures, equipment, inventory and cash.
• Achieve the profitability goals/objectives of the division/branch and organization.
• Oversee branch financial management.

 

Communication

• Communicate effectively with other branches and senior managers by sharing information on effective practices, competitive intelligence, business opportunities and needs.

 

Physical Demands

• Ability to lift up to 75lbs.
• Requires long periods of standing.
• Frequent stooping, squatting, stretching, bending and lifting are required to reach inventory items.
• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions