Dispatch / Office Assistant (Direct Hire)

Remedy Intelligent Staffing - Rochester, NY

Dispatch / Office Assistant (Direct Hire)


Remedy Professional Services is currently recruiting for a full-time, direct-hire Transportation Coordinator/Office Asst. This position will work Tues-Fri from 9:30am-6pm and Saturdays from 5:30am-2pm.


Our client is family-owned and operated, and it has been in business for 100+ years.


The individual assists in the daily activities of the Transportation department to ensure accurate and prompt delivery service to customers.



  • Communicate with sales team and buyers concerning any and all transportation issues.
  • Manage and monitor delivery and driver activities including status of delivery, start and stop times, as well as route tracking.
  • Serves as the back-up Router every Friday as well as during any vacations or absences. Responsibilities will include:
    • Creating daily routes using transportation software to maximize cost efficiency and ensure customer service levels meet or exceed expectations.
    • Ensuring compliance with federal, state and local DOT guidelines in regard to routing time and drivers’ hours of service.
    • Setting up truck assignment sheets for next day shipment.
  • Handles customer calls regarding drivers, deliveries, and service levels.
  • Assists in the auditing and documenting of Driver Log files and Daily Vehicle Inspection Reports.
  • Obtains readings of refrigerant hours and mileage from each vehicle for tax and record purposes.


This position will pay $15-16/hr, or more with transportation coordination experience.


Company benefits include company-contributed medical, dental and vision plans; Life and AD&D insurance; Short-term and Long-Term Disability Insurance; Life Assistance Program; HSA and FSA; employer-contributed 401K; and more.


To apply for this position, please reply to this posting with your resume attached and mention the title of the position you're applying for.

Posted On: Saturday, February 2, 2019
Compensation: $15-16/hr

Position Contact
Jinelle Shengulette
Talent Acquisition Manager
(585) 481-6923

Jinelle has worked as a recruiter since 2010, focusing on direct placement positions at the highly skilled and supervisory level, and specializing in the area of manufacturing. Jinelle is a board member of the National Human Resources Association and the chairperson of Professional Recruiters of Rochester. She also works as a freelance writer/copy editor and has written for the Democrat and Chronicle and (585) Magazine.

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