Senior UX Researcher

Resolvit.com - Remote

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Senior UX Researcher and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Senior UX Researcher, you will sit within the Enterprise Design team, working across all sides of the business (Digital, Innovation, and Platform) with a focus on quality, efficiency, and experience in design research and strategy. You will be a part of defining and shaping our growing design team as you lead research efforts to define the future of transportation and logistics. You will also work with a multidisciplinary team of product managers, developers, experts, and data scientists to deliver world class services and product experiences. Additionally, you will:

  • Partner with key stakeholders to frame, scope, and lead execution of design research projects
  • Provide recommendations that shape product solutions based on research and synthesis outcomes, influencing change on product strategy and platform direction
  • Collaborate with cross-functional teams to improve existing systems, processes, and programs that increases team efficacy
  • Facilitate the end-to-end UX content strategy process from ideation to execution across multiple projects
  • Plan and conduct interview sessions with users and stakeholders, including executives for customer site visits
  • Be a thought leader in research and advocate for both internal and external customers
  • Create and implement user-centric solutions that holistically align with business goals and user needs
  • Research and evaluate emerging design, technology, and industry trends and champion new ideas that grow our capabilities
  • Contribute to and evangelize for UX standards and guidelines

What You’ll Need to be Successful:

  • At least 5 years of experience in design research or a related field and a bachelor's degree in human-computer interaction, human factors, psychology, design methods, OR at least 3 years of experience and a master’s degree
  • An updated, polished portfolio that demonstrates strong skill in strategy, research methodologies, empathy, and understanding of user needs, as well as a well-communicated fluid process in design thinking
  • Strong facilitation and cross-functional collaboration abilities, a flexible and friendly approach to working with teams, and the ability to collaborate with, influence, and impact different cross functional partners and teams across the organization
  • Experience with research strategies for utilizing data to inform digital experiences
  • Ability to work in an autonomous environment and apply your skills in design research, strategy, interaction design, and visual design to help craft requirements for you to work collaboratively with designers and engineers to build

Great Additional Skills:

  • Experience working on design systems, enterprise platforms, or in transportation

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.



Posted On: Sunday, April 3, 2022



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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.