Desktop Services Tech - Middleton, WI


Bringing Solutions That Make Business Better

Join Resolvit as a Desktop Services Techand be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Desktop Services Tech, you will provide direct technical support to computer system users. You will answer complex and difficult-to-resolve computer problems for clients. You will also provide assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail, and operating systems. Additionally, you will provide desk side support and training for end users.

What You’ll Need to be Successful:

  • At least 6 years of experience with PC hardware/software installation and support
  • High school diploma, GCSEs including mathematics, or equivalent successful completion of vocational course(s) relating to computer systems or equivalent combination of education, training, and experience
  • Advanced knowledge of Microsoft Windows operating systems, PC hardware, and desktop application products
  • Ability to communicate information and ideas so others will understand
  • Ability to troubleshoot and resolve issues on a desktop platform
  • Strong customer service communication skills
  • Ability to multitask and pay close attention to detail


At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.

Posted On: Thursday, October 28, 2021

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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.