Applications Administrator II

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Applications Administrator II and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Applications Administrator II, you will provide skilled implementation, operational, and maintenance support for enterprise applications. You will maintain a stable systems environment with minimal downtime and maximum performance. You will also employ skilled systems knowledge to ensure proper daily operation of clinical and corporate systems and apply experience with direction to troubleshoot problematic applications. Additionally, you will:

• Support analytical software and associated dedicated hardware as well as provide administrative support for server-based laboratory applications
• Troubleshoot, diagnose, and resolve application-specific support issues
• Install and maintain enterprise and laboratory application software (including dedicated hardware), application code deployments, and configuration changes
• Write scripts to ensure appropriate deployment of applications and patches
• Develop methods for testing applications post deployment
• Execute change requests and qualifications
• Liaise with other internal groups and vendors
• Liaise with business groups to determine long-term issue resolution
• Make recommendations to improve existing processes and methods to sustain systems performance
• Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Develop professional expertise, apply company policies and procedures to resolve a variety of issues
• Exercise judgment within defined procedures and practices to determine appropriate action
• Build productive internal and external working relationships
• Frequently interact with others to obtain or relate information to diverse groups
• Work independently with little guidance or reliance on verbal or written instructions and plan work schedules to meet goals
• Perform a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence

What You’ll Need to be Successful:

• At least 2 years of experience
• Bachelor’s degree
• General understanding of server administration and architecture (Windows Server, Linux).
• Ability to navigate Linux directory structures, understand Windows services, and troubleshoot using the Windows event viewer
• Ability to interact with relational databases (primarily Oracle, some SQL Server).
• Ability to authorize SQL-based queries and troubleshoot PL/SQL packages
• Knowledge of the applications/technology being supported
• Moderate support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.)
• Ability to diagnose problems and define, resolve, and coordinate the implementation of solutions with other groups
• Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with the system development team, systems/network administration personnel, other departments, or with software vendors
• Self-motivated with the initiative to see issue resolution through to completion
• Business focused approach with strong interpersonal skills
• Positive attitude with a commitment to a high quality of work
• Demonstrated competency to learn new technical skills
• Ability to communicate information and ideas so others will understand
• Ability to listen to and understand information and ideas presented through verbal communication
• Ability to perform under stress
• Ability to multi-task

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

• Medical, dental, and vision insurance
• Life insurance coverage
• Long-term and short-term disability coverage
• 401(k) retirement plan with matching
• Professional support from our Client & Employee Optimization Specialist
  

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.