Salesforce Administrator

Resolvit.com - Cincinnati, OH

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Salesforce Administrator and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Salesforce Administrator, you will be responsible for ongoing configuration changes and maintenance of our Salesforce.com deployment. You will understand business needs for enhancements to Salesforce and make recommendations on how to satisfy those business needs. You will also take into consideration best practice in Salesforce and standardization of use across the organization; make any needed changes for enhancements and defects; and perform routine support including addressing service requests and incident investigation and resolution. Additionally, you will:

  • Serve as primary system administrator for the Salesforce.com environment
  • Handle all basic administrative functions such as managing user access and security roles and maintaining field validation tables
  • Create new reporting and dashboard capabilities and respond to ad hoc reporting requests as needed
  • Maintain and configure workflows
  • Upload data files as needed by the business
  • Set up and maintain Data Loader extracts and loads
  • Understand business needs and recommend, estimate, implement, and test best practice solutions that work for all areas of the business
  • Provide incident/defect management and resolution
  • Help prepare for and administer upgrades and assist in identifying related training needs
  • Assist in training of users and answering questions to grow the salesforce.com skill set across the organization
  • Liaise with external support vendor to ensure all are aligned with the configuration and work with the vendor to process the work effectively
  • Establish and document processes to support all areas of responsibility

What You’ll Need to be Successful:

  • At least 3 years of experience as a salesforce.com administrator
  • Bachelor’s degree in computer science, informatics, or information technology or equivalent work experience
  • Proven ability to design and implement new processes in Salesforce
  • Strong understanding of the platform, including the ability to build custom apps and objects, formula fields, workflows, custom views, reports and dashboards, and other content
  • Strong understanding of salesforce.com best practices and functionality
  • History of using Data Loader to import and export data
  • Strong data management abilities with an understanding of data governance and how the Salesforce data fits in with an overall company data model
  • Documented history of successfully driving projects to completion
  • Demonstrated ability to understand complex requirements and combine them with Salesforce best practices to translate them into functionality
  • Ability to build and maintain a positive relationship with vendors, internal suppliers, and customers
  • Ability to manage and coordinate multiple projects simultaneously

Great Additional Skills:

  • Sales Cloud certifications

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.



Posted On: Thursday, March 5, 2020



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