Federal Operations Engineer

Resolvit.com - Morrisville, NC


Bringing Solutions That Make Business Better

Join Resolvit as a Federal Operation Engineer and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Federal Operation Engineer, you will apply your skills and knowledge to make sure the SaaS environment (US federal) is secured in accordance with cloud security best practices, operated with security in mind, and compliant with internal and external requirements. You will orchestrate, manage, and monitor the Viptela SDWAN cloud infrastructure. You will also be an Agile member of a combined development, test, and operations team, running in short cycles to improve product life cycle and features. Additionally, you will:

  • Build and maintain tools for deployment, monitoring, and operations
  • Tackle and resolve issues in dev, test, and production environments
  • Interact with other team members to incorporate their innovations and vice versa

What You’ll Need to be Successful:

  • At least 5 years of customer support experience
  • Bachelor’s or master’s degree in computer science or related technical field
  • Experience with private cloud platforms such as VMWare and Openstack
  • Deeply motivated Cloud Engineer who is passionate about learning and contributing to the business operations
  • Knowledge of operating large-scale SaaS systems
  • Ability to ensure and commit to a higher standard of quality than usual in the face of tough customer production situations
  • Aptitude to multi-task in a dynamic environment
  • Experience moving workloads between private and public clouds
  • Strong aptitude and proficiency with Python, Perl, and TCL
  • Strong background in Linux/Unix administration
  • Established experience operating in a US FedRAMP (or similar) environment
  • Flexibility to meet business needs and work a shift rotation (first, second, or third)
  • Experience using modern cloud monitoring and alerting tools (CloudWatch, Grafana, Alerta, Prometheus)
  • Extensive experience working with container technologies, deployment, and orchestration (Docker, Kubernetes, Cluster API)
  • Skilled in CI/CD pipeline creation and deployment of infrastructure as code in AWS using Terraform
  • Experience using configuration management and CI/CD tools (Chef, Team City, Ansible Tower)
  • Experience with scripting, including Python and some Perl
  • Solid understanding of Amazon Web Services (AWS) including VPC, ELB/ALB, IAM, KMS, EC2, AWS Config, CloudTrail, and CloudFormation, preferably in both commercial and GovCloud regions
  • Networking experience including OSI network layers and TCP/IP
  • Knowledge of Federal IT and Cloud security policies, including FISMA, FedRAMP, and NIST 800-53
  • Experience developing, documenting, and maintaining operational and security procedures and processes (patching, product updates)
  • Experience with integration of tools and software for use in operating FedRAMP cloud environments (AWS GovCloud, Azure, Google Cloud)
  • US citizenship


At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.

Posted On: Monday, October 12, 2020

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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.