IT Systems Administrator

Resolvit.com - Raleigh, NC

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as IT Systems Administrator and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the IT Systems Administrator, you willwork within Resolvit’s IT Team to support all our global on-premises and cloud infrastructure, information systems, and cybersecurity programs. You will administer networks, servers, and lead junior personnel in managing endpoint users and devices. You will also deploy new systems on-premises and in the cloud while performing recurrent systems administration tasks. Additionally, you will:

  • Collaborate in the creation of cybersecurity controls, processes, and policies
  • Provide Tier 2 technical support over the phone using remote access tools
  • Travel about once a month (for 2 to 3 days at a time) to our remote offices
  • Coordinate and negotiate with IT suppliers

What You’ll Need to be Successful:

  • At least 10 years of experience with progressive systems administration, preferably with a company with 1000 users or less.
  • At least 10 years of experience in Windows Servers support (2008, 2012, 2016) and related components including Hyper-V, Active Directory, File Server, PowerShell Scripting, Group Policy, DFS, and more
  • At least 3 years of experience with Hybrid Azure setup, administration, and support (resources, subscriptions, and cost control as well as AD, AADS, VMs, Storage, Virtual Networks, routing paths, security controls, PowerShell, WVD, backups, and failover components)
  • At least 10 years of experience with network troubleshooting and administration including ethernet, DHCP, TCP/IP, VLANs, DNS, Wi-Fi, VPNs, firewalls, routers, and switches
  • At least 10 years of experience with server applications including Exchange, SharePoint, and SQL Server
  • At least 3 years of experience with video conference and voice systems such as MS Teams Rooms and Zoom Rooms, and MS Teams phones
  • At least 3 years of experience with Office 365 technologies including email, OneDrive, Teams, Exchange, and SharePoint
  • At least 5 years of hands-on experience with Windows 10 administration conducting setup, support, updates, and GPOs
  • At least 2 years of experience with Intune and Azure AD technologies (Hybrid setups, Policies, Application Control)
  • Bachelor’s degree in information technology, computer science, or related field
  • Experience with MACs, iPhone, and Android setup and troubleshooting
  • Strong attention to detail, organizational skills, and ability to prioritize tasks
  • Superb customer service skills with an emphasis on phone support and a sincere desire to help others
  • A problem-solver by nature with a natural inclination to learn and come up with the best solution
  • Excellent verbal and written communication skills
  • Ability to work collaboratively with users, team members, and executives

Great Additional Skills:

  • Experience with content management systems such as WordPress or HubSpot
  • Experience with QuickBooks Desktop
  • Experience with Desktop Central, Service Desk, PRTG, and Veeam experience
  • CompTIA A+ and/or CompTIA Network+ certification
  • Fluency in Spanish

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.



Posted On: Monday, February 13, 2023



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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.