Oracle Cloud Fusion Financial Systems Support Manager

Resolvit.com - Remlap

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as an Oracle Cloud Fusion Financial Systems Support Manager and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Oracle Cloud Fusion Financial Systems Support Manager, you will be responsible for the management of all financial systems software suites as well as the financial systems support team. You will provide ongoing business and technical support for enhancements, issue resolution, and data/configuration updates within the tools. You will also work closely with external support partners and internal finance IT support and have an active hands-on role with finance business teams to identify and create enhancements that will provide stability and efficiencies. Additionally, you will:

  • Play a role in the ERP company-wide strategy, planning, execution, and support of integration activities for acquisitions
  • Lead and develop a team of financial system associates by providing technical leadership through coaching and mentorship
  • Identify and encourage areas for growth and improvement within the team
  • Manage a team that provides Tier 1 and Tier 2 end-user support across all financial systems with the ability to handle advanced requests, and, as needed, escalate Tier 3 support needs or system enhancement requests to support partner(s)
  • Ensure timely resolution to end-users for system issues, enhancement, and reporting needs
  • Drive continuous improvements across all financial systems and processes, including ongoing business process reviews on a regular basis to ensure we are utilizing full functionality of all financial system tools
  • Lead and coordinate efforts around release planning and execution
  • Build and manage relationships with external IT consultants and suppliers, including management of Managed Services agreements, including working with these suppliers to deliver requirements and test results
  • Work with internal IT teams to deliver automation on financial processes, including but not limited to billing, revenue recognition, and treasury services
  • Work with matrixed IT teams to deliver technical assistance and to promote technical changes into production
  • Contribute to the development of expanded payment processes and services
  • Maintain overall system understanding by researching new capabilities provided through recurring feature releases and proactively pursuing any relevant training or certifications
  • Ensure 100% data accuracy between multiple integrated financial solutions (transactional, planning, and reporting system data in sync after scheduled job refreshes)
  • Ensure quality of enhancement deployments by participating in QA, UAT, and end-user training activities, including documentation of test plans and results
  • Use multiple data sources and your advanced SQL, OTBI, and Excel skillset to regularly develop complex reporting, trending, and analysis
  • Design, implement, and maintain dashboards for finance leaders, executive management, and other departments for fast, timely, and actionable insights into company performance and metrics
  • Work directly with finance teams to leverage the systems to automate and improve reporting and analysis, including dashboard development
  • Provide weekly metrics reporting on ticket velocity (new, resolved, outstanding tickets) across all ERP systems supported, as well as resolution of Trello board cards
  • Play a role in the development and execution of integration plans for new acquisitions
  • Perform acquisition data integration analysis and cleanup and design data migration strategy
  • Utilize project management skills to ensure that project milestones/goals are met and adhere to approved budgets and timelines
  • Help with cross-functional team process improvements or reporting projects as needed by leveraging business process expertise and overall company understanding

What You’ll Need to be Successful:

  • 3 to 5 years of relevant experience
  • Bachelor’s degree or equivalent experience in a financial discipline; MBA or CPA preferred
  • Experience with Oracle Fusion ERP systems
  • Cloud-based ERP cash management experience
  • Oracle SmartView and Oracle OTBI experience
  • Advanced knowledge of Microsoft Office suite (Word, PowerPoint, with emphasis on Excel)
  • GSuite experience
  • Project management experience managing ERP system upgrades, enhancements, and implementations, including functional spec and UAT documentation
  • Demonstrated ability to solve technical problems
  • High degree of accuracy and attention to detail
  • Experience in financial system support, project management, and report writing
  • Excellent written and verbal communication skills, including technical documentation

Great Additional Skills:

  • Experience working with a reporting platform such as Microsoft’s SQL Server Reporting Services (SSRS)
  • Financial analysis experience

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.



Posted On: Thursday, August 26, 2021



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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.