ERP Analyst - Durham, NC


Bringing Solutions That Make Business Better

Join Resolvit as an ERP Analyst and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the ERP Analyst, you will join the implementation team and provide application support of the Microsoft Dynamics 365 Finance and Operation System post go live. You will support the ERP supervisor in the design, development, implementation, and on-going support of the ERP application including the configuration, customization, security, integrity, and on-going support of all functional user groups. You will also support the configuration and maintenance of value-added solutions to meet the user requirements and reporting needs of the business. Additionally, you will:

  • Analyze business process issues and improvement opportunities to understand requirements and provide solution recommendations to the business and IT management as needed to optimize the use of the Dynamics 365 Finance and Operation application and improve the end user experience
  • Manage users, security roles, and approval workflows
  • Document and assist users in defining business requirements, process maps, and use cases
  • Investigate feature requests and new application features, understand software functionality, and recommend appropriate solutions to drive business effectiveness and efficiency
  • Develop user training materials and deliver end user training as required
  • Provide expert advice to the business in best use of Dynamics 365 FO functionality
  • Investigate problems with Microsoft Dynamics 365 ERP modules, diagnose and perform root causes, and resolve issues
  • Provide data integrity verification, functional integrity testing, and data maintenance
  • Fulfill ad-hoc business reporting needs and assist with interpretation of data using SSRS and Power BI reporting tools
  • Establish a complete understanding of the system architecture and infrastructure components
  • Aid in Microsoft D365 patch management and upgrade planning/execution
  • Support installation of new application features (new implementations and standard upgrades)
  • Manage changes under change control to ensure system remains in a state of validation/regulatory compliance in line with site and corporate documentation and regulatory requirements
  • Identify integration points with other systems (LIMS, ADP, document management, and laboratory equipment) and understand the technical architecture

What You’ll Need to be Successful:

  • At least 3 years of relevant experience
  • Technical skills in D365 and relational databases
  • Extensive problem-solving skills
  • Good understanding of production and supply-chain processes


At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.

Posted On: Thursday, May 12, 2022

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  • It is the policy of Resolvit, LLC to provide and administer employment, training, compensation, promotion, benefits and employment practices without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, age, disability, medical condition, veteran status, marital status, or political affiliation.