Digital Product Owner

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Digital Product Owner and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Digital Product Owner, you will develop and execute a digital roadmap that outlines and delivers direct to consumer customer communication growth and capability using the latest design approaches, technologies, and Agile processes. You will design and deliver a program for 1:1 personalized customer communications and experiences. You will also continuously review the current performance of the platform. Additionally, you will: 

• Create key functionality that meets the product’s KPIs to increase current customer base and quality
• Generate corrective actions and prioritize into the backlog along with business improvement user stories
• Work with product management to prioritize needs
• Understand the vision and goals of each of the business units and develop strategies and annual plans to meet those goals
• Align budgetary investments to achieve maximum return for the business group
• Ensure internal stakeholders needs and expectations are met and promote transparency though effective communications
• Create regular project progress reports covering accomplishments, schedule performance, cost performance, and measured business outcomes for all projects
• Lead the team using an Agile framework to deliver an iterative program with continuous business value delivery to ensure the highest level of success for all projects
• Define roadmaps creating epics and user stories that meet business goals and customer needs
• Ensure user stories are ready for development work, including clear and measurable acceptance criteria
• Collaborate daily with the Agile development team and quality assurance team
• Collaborate with technical, marketing, and UX teams

What You’ll Need to be Successful:

• At least 5 years of experience leading a globally dispersed team
• At least 3 years of experience working in an Agile environment as a Product Manager or Product Owner
• Bachelor’s degree or equivalent experience
• Digital/eCommerce marketing background as a Product Owner as part of the project team
• Strong digital experience and digital strategy background in customer facing applications
• Experience in content strategy, user engagement, and user experience
• Experience in eCommerce and subscription-based products
• Strong experience in customer segmentation
• Preference center and customer profiling experience
• Experience with 1:1 comms and personalized offers, and campaign automation
• Experience with design and document requirements, epics, user journeys, and product backlog
• Experience working with across brand and geographic locations
• Strong interpersonal and leadership skills and an ability to influence
• Knowledge of Agile processes and principles
• Outstanding communication, presentation, and leadership skills
• Excellent organizational and time management skills
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Attention to detail
• Capacity to make decisions in the face of ambiguity
• Ability to lead diverse teams
• Ability to lead through complexity and change
• Ability to pivot or adjust the organizational direction based on new conditions
• Ability to think strategically
• Ability to communicate effectively with all levels of the organization and business

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

• Medical, dental, and vision insurance
• Life insurance coverage
• Long-term and short-term disability coverage
• 401(k) retirement plan with matching
• Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.