Route Networking Group

Route Networking Group Current Positions

Regional Director

Route Networking Group - Tri-Cities, WA

Our Client integrates a passion for interior design and partnerships with quality furniture manufacturers to assist in creating functional, comfortable, and attractive environments for all business types. Their experienced team provides comprehensive space planning and design solutions while sourcing unique products to enhance any commercial workspace. The core purpose of their company is to Build Culture, Create Community, and Enrich Lives. They seek to achieve this purpose for every client through each project they undertake, and the long-term customer relationships they’ve developed over the last three decades are a testament to that commitment.

 

What You Will Do

You will generate leads, qualify potential customers, inform clients and influencers to a level that will encourage them to trust Freeform to furnish informed spaces that make businesses more efficient, dynamic, adaptable, and help them attract talent. The position is responsible for sales volume, margin percent and new business goals on a monthly, quarterly, and yearly basis. The Regional Director is the cultural leader for the market, including living the company’s core values and bringing them into the Tri-Cities office, showroom, and community. In addition to holding team members accountable to the high standards of their core values and purpose. The Regional Director will become or remain deeply imbedded in the Tri-Cities A&D (Architect and Design), business and broader community. A key to your success will be a passion for design and genuine interest in how space planning and furniture can help organizations solve problems, become more efficient, and improve their bottom line. Through company provided training, self-education, and experience, the Regional Director will become a respected thought leader in the community.

 

Lead Generation

  • Network extensively for leads (business groups, real estate brokers, A&D community, local community organizations, industry organizations—IFMA, BOMA, etc.)
  • Create and curate relationships that would lead to successful customer, influencer, and project introductions
  • Research for leads through business journals, newspapers, industry periodicals and publications, internet, etc.
  • Cold call potential clients in person or by telephone, or combination
  • Commit to a level of community engagement and involvement at a charitable level to fulfill the company’s core values and purpose
  • Participate in dealership lead generation programs such as telemarketing, open houses, industry events, etc.; follows up diligently on leads provided by the dealership

 

Leadership

  • Confidently and respectfully represent the brand and ethos to peers and the broader Tri-Cities region
  • Mentor and collaborate with all other staff in Tri-Cities
  • Strategize with Director of Sales to develop comprehensive market strategy for the Tri-Cities region
  • Be recognized as a leader and influencer in the Tri-Cities business community
  • Gain and maintain key relationships as it relates to BD and value add in the Tri-Cities market

 

Selling

  • Qualify leads into potential customers; does thorough need analysis to understand client’s requirements for furniture products and services
  • Understand customer needs to qualify price, products, and timeline.
  • Make persuasive presentations to customers on dealership’s products and services—in person, through written/graphic documentation and electronic means
  • Develop detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, customer service representatives, project managers, marketing, etc.) and presents these to the customer in a timely manner
  • Work with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project management)
  • Provide accounting department with timely information for any necessary credit checks

 

Sale Implementation

  • Be responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnel
  • Accept responsibility for the accuracy of specifications when entering orders themselves, and reviews specifications for obvious errors when done by others (design, for instance); provides complete, accurate and timely sales order (header data, pricing, contract numbers, etc.) and work order (site and project parameters, installation schedule, etc.) information required for proposal/sales order system
  • Ensure a responsible close of sale by obtaining signed sales orders (and terms & conditions, if appropriate), client purchase orders and deposits as required
  • Stay involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied

 

Customer/Account Interfaces

  • Be available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc.
  • Provide frequent and regular follow-up contact with customer regarding after sale services and information, including customer satisfaction
  • Conduct a professional, cooperative interface with the customer, the customer’s employees, and the customer’s third-party consultants/subcontractors
  • Ensure the customer gets frequent and regular reports on order status, project progress and overall customer activity status
  • Assist accounting in resolving any late receivables or customer credit issues

 

Goals and Performance 

  • Meet monthly, quarterly, and yearly sales, margin, and new business goals as set by the dealership and sales manager
  • Be able to set individual and team goals for the market
  • Understanding changing trends and dynamics of market to reassess and set new goals
  • Provide timely reports on sales forecasts and new leads as required
  • Participate in special sales programs sponsored by the dealership or in conjunction with the dealership’s designated furniture manufacturers; attends training sessions as determined by the dealership

 

Contract Furniture Management

  • Be knowledgeable of dealership’s product lines—product features, application, technical capabilities, specification, etc.
  • Be willing to self-teach and understand new trends, products, and value add activities to support customers and the community
  • Have good understanding of contract furniture management at dealer level—account servicing, project management, order preparation, order management, factory interface, delivery & installation— including sale’s role in those processes and procedures
  • Function as customer advocate for internal order fulfillment performance and service products
  • Have knowledge of office environment issues (ergonomics, etc.)

 

What You Bring

  • A minimum of a bachelor’s degree
  • A strategic problem-solving mindset
  • A consultative, team, can-do, and winning attitude
  • 5 years of selling in a competitive environment
  • Proven leadership experience
  • Established Tri-Cities community involvement or proven ability to develop relationship in a different market
  • Proven ability to fill, manage, and close a sales pipeline

 

Interested in Applying? Awesome! Email us at hello@routenetworking.com with a copy of your resume!

 



Posted On: Wednesday, May 11, 2022



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