We are recruiting a Bilingual in English and Spanish, or someone with strong Spanish communication skills, for the position of Field Technical Representative (FTR).

The successful candidate will serve as a key technical ambassador, supporting product excellence, contractor training, and customer success for a construction solutions company in the Dallas-Fort Worth area. This field-based position combines hands-on technical work with strategic support for sales and customer engagement.

Are you passionate about innovation in the construction industry? Do you enjoy presenting products that add real value? If you're looking for a supportive environment where you can make a difference, this role offers an exciting opportunity for career growth in roofing, waterproofing, and traffic surfacing.

Your primary mission will be to ensure that installations meet the highest standards, working closely with the Technical Sales Manager to influence contractors, consultants, and specifiers to adopt multi-purpose solutions confidently.

Our valued client offers a comprehensive benefits package, including health and life insurance, paid vacation and holidays, a 401(k) plan, PTO, a cell phone, a laptop, and a vehicle allowance.

Key Performance Indicators:

• Uphold quality standards in all applications.
• Analyze data, interpret results, and make informed decisions.
• Collaborate effectively with Sales and Technical teams to foster a culture of teamwork.
• Maintain a client-first mindset that ensures technical integrity and responsiveness.
• Take pride in technical contributions to successful projects and market growth.
• Negotiate effectively while maintaining client satisfaction.

Key Responsibilities:

• Conduct product demonstrations for contractors and professionals to build relationships and trust.
• Provide relevant training to ensure proper installation and ensure a thorough understanding of the product.
• Provide real-time support during installations to ensure adherence to best practices.
• Conduct complete warranty inspections to verify compliance with established standards.
• Investigate and resolve installation and product quality issues.
• Collaborate with the Technical Sales Manager and CTO to align services with business goals.
• Stay informed about industry standards and provide feedback to inform product improvements.
• Expand knowledge of liquid-applied technologies, relevant codes, and best practices.
• Share field feedback to enhance product development and training materials.

Qualifications:

• Bilingual in English and Spanish or strong Spanish communication skills.
• 3+ years of experience in roofing, waterproofing, coatings, or similar roles.
• Hands-on knowledge of roofing/waterproofing membranes, surface preparation, flashing details, and installations.
• Valid driver’s license and willingness to travel within the Dallas-Fort Worth area.
• Strong communication skills in English, with the ability to convey technical information.
• Preferred experience in technical support, field inspections, contractor training, or quality assurance.
• Industry certifications (e.g., NRCA, RCI/IIBEC) are a plus.
• Excellent organizational and time management skills,

Posted On: Thursday, June 26, 2025