Serrano Search

Senior Manager, Labor Relations & Human Resources

Serrano Search - Tacoma, WA

ABOUT US: Serrano Search, LLC is a unique executive search firm dedicated to labor relations related recruitment. We accept search assignments nationally for positions that typically fall into two categories: We help clients hire the best talent in the country when they currently have collective bargaining agreements, and we assist when clients are focused on remaining union free.

Senior Manager, Human Resources & Labor Relations

As the Senior Manager of Human Resources & Labor Relations, you will serve as a strategic partner to operations leadership while managing all people-related matters across multiple locations and business lines in the greater Tacoma, WA area.



  • As a people manager and developer, you will work closely with team members, coach them to grow their skills and potential, and foster a culture of employee engagement and empowerment. Through your servant-leadership style and empathy, you'll be supporting a positive and supportive work environment.
  • You will be responsible for building and maintaining positive relationships with our employees and union partners, as well as handling various employee and labor relations issues. You will lead the preparation and execution of collective bargaining agreements, manage the progressive discipline and grievance processes, and support the development of our people leaders.
  • Collaborate with senior and site leaders to understand, support, and influence the performance of various operations. As a coach, you will empower team leaders and members to achieve business goals. Moreover, you will play an active role in business development and growth initiatives.
  • As a data-savvy leader, you will ensure the optimal use of our people systems and provide expert guidance on their functionality, fostering a culture of data quality and trust, empowering better decision-making across the organization.
  • Actively participate in regional and corporate initiatives and projects.
  • Will supervise a team of 3 Generalists.



  • Bachelor’s degree or equivalent combination of education or experience.
  • 5-7 Years of experience in Labor Relations with direct experience in contract negotiations (preferably first chair), grievance management and managing complex people issues.
  • 7-10 years of HR Management Experience with direct reports.


  • 7-12 years progressive growth and experience in Human Resources/People Management in a complex multi-site operation.
  • Proven experience negotiating (preferably first chair) and administering collective bargaining agreements, grievance management and complex employee relations challenges.
  • Proficiency in: Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams, HRIS (preferably WorkDay, iCIMS and Kronos (UKG) or ability to learn relevant platforms.


Posted On: Monday, May 20, 2024
Compensation: $160,000-$180,000

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