Our client, a full-service marketing agency that partners with pharmaceutical and biotech companies to infuse the patient experience into company programming and communications is seeking an Account Director. They empower patients to advocate for their best healthcare, thereby improving patient outcomes and increasing patient satisfaction with their therapy. With a focus in rare disease, we are patient-centric, brand-savvy, and compliance-minded, offering unmatched flexibility, innovative thinking, and flawless execution.
The Account Director (AD) leads one or more client accounts, ensuring they are profitable and growing. The AD is the primary point of contact for the client and takes responsibility for the delivery of quality patient-focused programs and creative work that meets the client’s objectives and addresses their business needs. The Account Director coordinates the resources needed to successfully manage projects and balances the expectations of clients with the execution of patient ambassador and patient marketing programs. The Account Director reports into the Vice President of that group.
Strategic Account Management: Demonstrates ability to communicate with clients about account and brand strategic needs that lead to organic growth.
Advocacy Relationship Management
Tactics and Execution:
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
ANALYTICAL SKILLS – Ability to compare, contrast and quality check work and keen attention to detail. Can present numerical data orally and in writing or through graphics.
COMMUNICATION SKILLS – Superior interpersonal and customer service skills.
COMPUTER SKILLS – Proficient in Microsoft Office including Word, Excel and Power Point, especially spreadsheets, database and reporting tools. Knowledge of CVENT is preferred.
DECISION MAKING SKILLS – Ability to make clear, concise decisions and solve complex problems.
ESTABLISHING AND MAINTAINING INTERPERSONAL RELATIONSHIPS – Establishing and maintaining an excellent relationship with the client and the internal Px team is critical to the success of this position.
ORGANIZATIONAL SKILLS – Ability to organize, plan and prioritize work in a fast-paced work environment. Ability to achieve goals in a timely fashion.
TRAVEL – Ability and desire to travel on a frequent basis and with short or minimal notice. This may include weekend and evening hours.
Required Education and Experience