Job Title: Salesforce Administrator IJob Description:

The Salesforce Administrator I is responsible for managing and executing basic configuration changes and support tasks within the Salesforce platform. This entry-level role utilizes both Salesforce knowledge and financial services expertise to resolve change requests, support system users, and maintain system stability. The administrator contributes to the agile development lifecycle by participating in daily scrums, identifying blockers, and collaborating with the team to ensure delivery of high-quality configuration and support solutions.

Key Responsibilities:

• Receive and process simple change request tickets including configuration updates, data changes, report development, and access provisioning.
• Use Salesforce and financial services domain expertise to resolve incoming requests accurately and efficiently.
• Participate in daily scrum meetings to report progress and raise blockers impacting delivery.
• Develop, design, and test Salesforce configurations to ensure system stability and expected functionality.
• Write ad hoc and batch scripts to support various administrative and configuration needs.
• Capture test results and maintain documentation in a quality control system.

Required Qualifications:

• Minimum of one (1) year of relevant experience in Salesforce administration or support.
• Salesforce Administrator Certification required.
• Strong attention to detail with effective analytical and problem-solving skills.
• Ability to communicate clearly and work collaboratively in a team environment.

Education:

• Bachelor’s degree in a related field is preferred.
• In lieu of a degree, an additional four (4) years of relevant experience may be substituted.

 Preferred Experience:

• Salesforce Service Cloud and Experience Cloud certifications.
• Familiarity with agile project management practices.
• Experience in a financial services or regulated environment.
• Familiarity with government contracting environments and related support expectations.

Position Details:

• Employment Type: Full-Time
• Location: 100% Remote (U.S.-Based)
• Hours: 40 hours/week with availability during core business hours
• Start Date: ASAP
• Eligibility: U.S Citizen or legal permanent resident

About Us:

SourceAbility provides best-in-class recruitment services primarily in the areas of IT, Data & Analytics. We strive to work with client companies that provide exceptional work environments for the candidates we represent. Our staff is highly trained in multiple verticals and works to ensure a positive experience when working with a recruitment firm.

SourceAbility, Inc. does not discriminate in the acceptance or referral of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or other protected characteristics.

Contact
Please contact Tanya Calkins at SourceAbility. 704-837-8202; tanya@sourceabilityinc.com

Posted On: Wednesday, May 28, 2025