Summary

The Field Service Technician is responsible for providing installation support and technical service to customers, distributors, internal personnel for Tier I automotive OEM facilities, and other industrial customers. Works to resolve customer affecting technical issues in a timely fashion to maintain maximum customer satisfaction.

Essential Functions

• Provides installation support and technical service to customers, distributors and internal personnel.

• Oversee installation and start-up activities of BGK Oven Systems and associated equipment.

• Coordinates on-site equipment installation activities with the customer and installation contractor.

• Handles start-up, troubleshooting, debugging, and repair of BGK Oven Systems and associated equipment.

• Train appropriate plant personnel on safe operation and maintenance procedures of systems.

• Insures customer acceptance and proper system operation.

• Assist engineering in pre-ship systems check-out and customer run-off prep.

• Provides feedback on product problems and corrective action to eliminate future problems.

Minimum Qualification

• Two (2) year technical degree (Electrical, Electronics, or Mechanics) or equivalent combination of education and experience.

• Highly developed sense of integrity and commitment to customer satisfaction.

• Conducts work activities in a safe, high quality, and timely manner in compliance with OSHA electrical safety standards.

• Excellent organizational, time management, written and verbal communication skills.

• Works well with others and has the desire to be part of our team.

• No restrictions on travel via air and rental car.

Preferred Qualification

• 1-3 years of electrical and/or mechanical experience is highly desirable.

• Experience with PLC’s, drives, motors, pneumatics, electrical wiring activities and the ability to read mechanical drawings and electrical schematics).

• Excellent communication skills, both written and verbal.

• Hands-on experience with Allen Bradley PLC’s, HMI’s and software.

• Independent and self-motivated and can perform efficiently under minimum supervision.

How to Stand Out

• Knowledge of the company product line.

• Experience with designing or updating schematics in AutoCAD Electric.

• Hands-on experience with Siemens, J-Mobile, and/or CodeSys programming platforms.

• Possess knowledge or experience of coating and curing processes.

• Experience modifying mechanical parts (drilling, cutting, tapping, milling).

• Experience with electrical control panel assembly.

Travel

• 20-30% Travel.

• Ability to travel extensively both domestically and overseas.

Posted On: Tuesday, June 24, 2025