Chief Executive Officer - California Long Term Care Education Center, Los Angeles, CA (close to 101 freeway/Echo Park, North of Downtown)

California Long-Term Care Education Center - Los Angeles, CA

Sterling Search Inc. has been exclusively retained to recruit for the new Chief Executive Officer (CEO) for the California Long-Term Care Education Center (CLTCEC).

Founded in 2000 by the home care workers of SEIU Local 2015, the California Long-Term Care Education Center (CLTCEC) is an independent 501(c)3 organization with the mission to provide educational opportunities to long-term care workers so they can build better lives and provide high quality care to the consumers they serve. Today, CLTCEC has a staff of 26 and an annual budget just shy of $5 million, with $3 million in reserves.

CLTCEC serves two specific groups of workers:

  • Nursing home workers, from Certified Nursing Assistants (CNAs) to dietary and housekeeping staff working in residential care and skilled nursing facilities; and
  • Home care workers compensated with Medi-Cal funding through the In-Home Supportive Services (IHSS) program, including the 70% of IHSS home care workers caring for their own family members.

CLTCEC is the largest provider of training for long-term care workers in California. Over the past six years, with the support of employers, health plans, and a CMS Innovation Fund Award, CLTCEC has provided training to over 14,000 nursing home workers, IHSS home care workers, and seniors and persons with disabilities served by IHSS.

The mission of CLTCEC is at the crossroads of workforce development; racial, gender, social, and economic justice; and aging.

The majority of IHSS home care workers are low-income women of color, fluent in languages other than English, and serve at the frontlines of caring. They have the closest contact with consumers as compared to the larger teams of medical and social service providers. As such, they have immense capacity to directly influence the quality of care. And yet they remain an undervalued and underutilized resource in California’s systems of care. They routinely encounter issues of structural racism and sexism, as well as the false perception that these are easy jobs that anyone can do. As a result, the work of CLTCEC is never done and there is no shortage of work to elevate long-term care workers through training.

This is a critical time for CLTCEC as the state is paying more attention to aging and caregivers. The hard but foundational work that the outgoing Executive Director, Corinne Eldridge, has been doing over the last 6 years may be at the precipice of making significant steps towards funding investments for home care training. The opportunities to train over 400,000 IHSS workers across the state with stable dedicated funding is the biggest opportunity.


Position Description

The Board of Directors is seeking a CEO who has the vision and skill to build upon the momentum of success of CLTCEC by further developing the organization’s vision and its work as a champion for the education of long-term care workers, while continuing to achieve financial stability, and enhancing the impact of its programs.

The CEO reports directly to the Board of Directors and is the chief spokesperson representing the organization to constituencies, both internal and external. In addition to operational, financial, and administrative duties, the scope of responsibility includes overseeing program management, marketing, community relations, and strategic thinking and planning. The CEO will build, foster, and maintain a balanced organizational culture that combines the richness and relevance of programs and services with the efficacy of best business practices, fiscal accountability, and institutional impact.

The CEO must possess intellectual horsepower and be naturally persuasive, fair, and accountable. He/she will lead based on core ethics of excellence, accountable, transparency, diversity & empowerment to ensure that the best services are being delivered to its community. This is a phenomenal and rare nonprofit CEO leadership opportunity for someone who wants to build upon the incredibly reputable work of CLTCEC to continue to make it best in class for the education of long-term care workers.


Essential Duties and Responsibilities


Own, Carry out and Advance the Purpose, Vision and Values

  • Pursue impact through collective motivation, enthusiasm, engagement, and commitment.
  • Promote an ethical environment with clear values, priorities and standards.
  • Lead by example and be a change maker in the industry.


Strategic Leadership

  • Collaborate closely with the Board of Directors and Senior Management team to create vision as well as execute and develop a strategic plan and budget for an appropriate growth strategy with the goal of stable, consistent and long term funding that meets the needs of CLTCEC now and assures organization viability into the future.
  • Lead the organization into the future, through organizational design, culture work, innovation, process improvement, and strong financial oversight.

Board Relations

  • Lead a collaborative process with the Board of Directors and its committees, executing decisions effectively and ensuring that the Board of Directors and its committees are informed of critical developments in a timely and effective manner.
  • With the Board Chair, coordinate the efforts and initiatives of: various Board Committees and Task Forces, Board meeting agendas, Board retreats; recruit diverse, talented and experienced new Board members and; encourage and plan Board members’ involvement in a range of the organization’s activities.
  • Implement approved Board policies, program goals and objectives and works collaboratively to enable the Board, its committees, and individual board members in fulfilling the Board’s governance functions.


Financial Management

  • Oversee the development and implementation of short- and long-range asset and fiscal strategic planning initiatives to ensure that current and future fiscal goals/needs are clearly identified and addressed.
  • Develop and recommend policies and procedures as requested by the Board of Directors.
  • Oversee the preparation of the annual budget for the Board of Director’s financial management, allocation and expenditure controls for the operations of the organization.
  • Provide for proper compliance and risk management, ensuring strict contract compliance with funder requirements.


Staff Leadership and Human Resources

  • Oversee key cultural initiatives and ensure collaboration with all department leaders, and function as an executive coach and resource for the senior management team.
  • Transform the organization into a higher performing entity that sets clear goals, obtains and measures results, generates strong employee loyalty and performance.
  • Oversee supervision and management of departments ensuring that staff competencies and the staffing mix are scaled to the needs of the organization and its clients.
  • ·Build upon the existing organizational culture of leading with humanity where people feel respected, valued, and safe; enabling them to perform at their best.


Revenue Generation and External Affairs

  • Serve as chief business development officer and fundraiser, sustaining current funding levels and actively expanding into new Health Plans and Foundations.
  • Evaluate new and innovative opportunities for diversity of revenue streams.
  • Represent the organization’s interests at the local, state, and federal levels as well as at relative industry groups.
  • Excel at initiating and fostering relationships with corporations, individuals, foundations, sponsors, industry supporters, trade magazines, business leaders, etc.
  • Continue to raise the public profile of CLTCEC by identifying opportunities to leverage exposure for the organization
  • Guide the increased awareness and impact of the organization, clearly articulating its mission, vision, programs, and strategic direction.



  • Provide strategic vision and direction for all CLTCEC’s educational programming.
  • Oversee programmatic research, evaluation, and dissemination activities; document and report accomplishments and results.
  • Participate in the evaluation of existing and future educational programs and services, and in the establishment of goals, objectives, and standards.
  • Monitor operational efficiencies and improvement for programming, thereby raising standards of practice, productivity and value.
  • Evaluate and promote “user friendly and easy access” programming, especially with a focus on evolving technology.



  • Direct day to day operations and oversees the administration, coordination, and implementation of organizational policies, procedures, strategic planning, programs, and services.
  • Direct the management of information technology functions including systems applications and development, database administration, and financial systems.
  • Oversee and enforce policies, rules, regulations, and relevant laws.
  • Regularly provide concise reports to the Board on the state of the organization (key compliance issues, service delivery of programs and outcomes, revenue and expenses, and related administrative matters toward the development and execution of the organization’s mission, policy, and procedures).
  • Execute all other reasonable duties as assigned by the Board of Directors.


We are seeking candidates offering the following qualifications:

  • Passion for CLTCEC’s mission and support for its industry union SEIU;
  • Entrepreneurial spirit, imagination, vision, leadership, and integrity;
  • Authenticity, emotional intelligence, and humility;
  • A minimum of 7 years of senior management experience, with increasing levels of responsibility and management of staff, preferably with direct collaboration with the Board of Directors;
  • Experience leading a complex organization through significant growth and/or change;
  • Experience working with multilingual and multi-ethnic communities and adult education is a preference;
  • Deep understanding of inequalities that stem from gender, racial, social and economic injustices;
  • Proven track record of management success with comparable P&L, planning, and operations responsibilities; exceptional financial, organizational, and administrative skills;
  • Proven track record of negotiation skills;
  • Ability to work effectively with diverse constituencies, including key community leaders and organizations;
  • A demonstrated ability to plan and operate strategically, to build public support, to strengthen infrastructure, to inspire staff and the Board of Directors, and to develop effective programs;
  • The ability to plan, set goals and objectives, organize and follow through;
  • A strong communication skill set, including experience and comfort with public speaking, and demonstrated ability to work effectively with and gain the respect and support of varied and changing constituencies, including staff, board members, funders, and others;
  • A team builder with a track record of effective staff management, including hiring, rewarding, developing, and retaining talented managers and administrative staff members;
  • Ability to juggle many responsibilities at once and to operate both independently and with the flexibility to be part of a team; willingness to listen to and collaborate with staff;
  • Computer literate: Knowledge of Word and Excel; and
  • Bachelor's degree required.


The ideal candidate will demonstrate the following capabilities:

  • Commitment to the mission and work of the CLTCEC with the credibility and persuasiveness to secure support from others;
  • A manager who leads by example and exemplifies the values and ethics of the organization;
  • An organized individual with strong creative and conceptual skills;
  • A doer who functions effectively without being autocratic or political; must be a team player who is inclusive, flexible, creative, energetic and fair minded;
  • A decisive and resourceful individual who will accept responsibility and take charge of results, as well as work successfully with limited resources;
  • A self-starter who is confident enough to express opinions, to forge ahead when appropriate and hold back when necessary, with a sensitivity to the feelings and opinions of others; and
  • An energetic person who is emotionally mature and dependable; a collegial individual.



A competitive compensation package will be offered to attract an outstanding candidate.


Please send resumes to:

Sterling Search, Inc.


Sarah Agee: 949-903-2891 or

Direct all correspondence, emails and telephone calls to Sterling Search, Inc. Any resumes sent, or telephone calls made to CLTCEC will be redirected to Sterling Search, Inc.

CLTCEC us an Equal Opportunity Employer

Posted On: Thursday, December 19, 2019

Position Contact
Sarah Agee
(714) 433-7040
Costa Mesa, CA
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