Chief Operating Officer - Los Angeles Child Guidance Clinic

Sterling Search Inc. - Los Angeles, CA

Sterling Search Inc. has been exclusively retained to recruit for the new Chief Operating Officer (COO) for the Los Angeles Child Guidance Clinic (The Clinic).

Los Angeles Child Guidance Clinic empowers the children and young adults of South and Central L.A. to get on track to success – to reach goals in school, build healthy relationships, and enjoy emotional well-being. Our team of compassionate professionals offers behavioral counseling and support to individuals and families.

Our Mission

“To provide quality mental health services to a community in great need by ensuring easy access and promoting early intervention”

Founded in 1924, The Clinic has always been on the leading edge of mental health and supportive services for children and families. The Clinic helped to pioneer early intervention programs for the 0 to 5 population, intensive services for at–risk children and families, skills-based mental health for young adults 16-25, and an inventive collaboration with primary care providers, bringing mental health professionals on-site in community settings. In addition, the Clinic has earned designation as a trauma-informed Learning Community by the National Council for Behavioral Health, and offers trauma-informed services in all aspects of its programs, including the walk-in Access and Wellness Center, where children and adults can get immediate services.

The Clinic has annual revenues of $21 million and boasts $30 million in assets and $13 million in investments and cash. Its President/CEO Charlene Dimas-Peinado, LCSW, EML, is a seasoned administrator and licensed clinical worker, who formerly was the CEO of the Whole Child, a Whittier-based mental health and social services organization. Dimas-Peinado is not only a clinician but she has demonstrated success in building efficient systems and best business practices at the same time as pioneering new and innovative programming to better serve changing community needs and funding streams. Under her leadership and the reputation she has built in the greater Los Angeles community as a thought-leader in this space, the Clinic is poised for even more growth in programs and impact.

As a member of a well-tenured and seasoned senior management team, the new COO will place his/her stamp on the Clinic’s overall organizational vision and its community impact. This is a career-making opportunity to serve in partnership with an accomplished and visionary team of leaders, an enviable Board of Directors and make such a profound difference for the Clinic today and for its future.

This full-time salaried position assumes responsibility for and is fully authorized to act in organization matters during the absence of the President/CEO. The COO assumes responsibility for major projects within his/her scope while reporting directly to the President/CEO. Oversees a senior-level activities in the area of mental health and housing services as well as other programs in the development and implementation of organization-wide objectives, policies and programs that contribute to its overall success according to the mission and vision of the Clinic. Provides direction or day-to-day management of key functions including but not limited to program delivery, budgeting, finance, administration, human resources, risk management or similar.


  • Oversees the major functions of the organization through delegated authority, including contract oversight, program development and evaluation, service delivery and quality assurance, accounting, budgets, billing and payroll systems, human resources development and deployment, maintenance of facilities and property, and the application of personnel policies and procedures.
  • Ensures contract compliance with direct funding sources, such as the Los Angeles County Department of Mental Health (LCDMH), Los Angeles Housing Services Authority (LAHSA), Department of Rehabilitation (DOR) and other county funded sources.
  • Reports regularly to the President/CEO as delegated regarding service delivery programs and outcomes, revenue and expenses, and related administrative matters. Works directly with the President/CEO regarding the development and execution of the agency’s mission, policy, and procedures.
  • Hires and supervises senior executive staff.
  • Is knowledgeable of and acts in accordance with all prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and the limits thereof, and of mandated reporting laws (e.g., child/elder abuse, intended victims, etc.).
  • Is knowledgeable of and acts in accordance with ethical and professional conduct standards established by major mental health associations, whether or not a member of such an organization.
  • Conducts and leads Clinic meetings, which may include staff meetings, management team meetings, special task force groups, and other organizational meetings on an ongoing basis.
  • Attends management level meetings with allied agencies, organizations, and governmental entities in order to protect and enhance the resources of the Clinic.
  • Participates in grant/proposal writing, fundraising, and public relations.
  • Execute all other reasonable duties as assigned by the President/CEO and Board of Directors.


  • The incumbent in this position directs staff for the entire Agency through other managers and supervisors, according to the Mission and Core Values of the Clinic.
  • Strives to be flexible and adapts to change.
  • Responds resourcefully to new demands and challenges.
  • Works effectively with and without distraction.
  • Maintains a constructive and positive outlook.


To perform effectively in this position, the incumbent is required to have:

  • Working knowledge of general business operations in a nonprofit, social services environment.
  • In-depth knowledge of the management process, especially as it applies to growth and long-term planning.
  • Demonstrated leadership and management skills sufficient to manage a staff of 250 + employees via delegation of authority to lower levels of an organized management structure.
  • Financial management skills to effectively control an organizational budget according to the organization’s needs.
  • Ability to develop and maintain effective working relationships with persons of varying work levels while maintaining a calm, open demeanor.
  • Crisis management skills and ability to develop appropriate contingency plans; demonstrated ability to maintain broad business focus while addressing details.
  • Ability to display sensitivity, tact and responsiveness in various situations and needs.
  • Knowledge of mental health, government and community resources.
  • General computer skills in Microsoft Office programs, ability to navigate most office electronic systems.
  • Ability to work effectively with people of diverse cultures, ages and backgrounds.
  • Very effective oral and written communication skills sufficient to write comprehensive reports and policies, study and interpret legal documents, and develop/implement presentations and trainings for the Board of Directors, management staff or other stakeholders.
  • Ability to represent the organization in various forums.
  • Ability to work effectively as a team player.
  • Knowledge of public policies relative to client population and associated programs.
  • Current California driver’s license and a driving record acceptable to the agency’s insurance carrier.
  • Completion of a Juris Doctorate and licensure as a current member of the CA State Bar, preferred.

Typically, required skills and experience result from substantial work at the executive management level, including several years in a nonprofit, human services organization or related corporate structure in health care services.


Any combination of training, education and work experience may be assessed to determine the ability to perform the duties and responsibilities of this position, however; a Master’s Degree from an accredited school of social work followed by six years of professional psychiatric social work experience, two years of which must have been in a supervisory, consultative or administrative capacity. Licensed as a Clinical Social Worker issued by the California Board of Behavioral Science Examiners.

The Los Angeles Child Guidance Clinic is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.

A competitive compensation package will be offered to attract an outstanding candidate.

Direct all correspondence emails and telephone calls to Sterling Search, Inc.

Any resumes sent or telephone calls made to Los Angeles Child Guidance Clinic will be redirected to Sterling Search, Inc.

Los Angeles Child Guidance Clinic is an Equal Opportunity Employer

Posted On: Wednesday, October 3, 2018

Position Contact
Sarah Agee
(714) 433-7040
Costa Mesa, CA
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