Sundial Software Career Opportunities

Hybrid Technical Writer 2

Sundial Software - Madison, WI

The State of Wisconsin ETF - Employee Trust Funds is looking for a Technical Writer II   Office of Strategic Health Policy

Objectives of the Role

  • Develop written and visual communication collateral that meets organizational standards
  • Obtain a deep understanding of health insurance benefits, especially annual changes related to the open enrollment period
  • Write user-friendly content that meets the needs of the target audience
  • Help maintain health insurance benefits webpages
  • Evaluate current content and identify opportunities for improvement

    Daily and Monthly Responsibilities

  • Serve as a key content development team member for annual open enrollment period communications, publications, and trainings

  • Assist with content and resource management for health benefits website

  • Support health insurance program initiatives, including creation of video scripts, web page content drafting, newsletter content, and other educational materials

  • Review and copyedit policy memorandums and/or presentations as needed/assigned

  • Manage regular external health plan communications and contact lists

  • Update forms, publications, and manuals as needed/assigned

  • Prepare and execute communications plans as needed/assigned

 

Required Skills

  • Bachelor’s degree or comparable professional experience in relevant field
  • 2 to 5 years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences
  • 1 or more years of experience with database entry and/or content management system

Preferred Skills

  • Superior written and verbal communication skills, with a keen eye for detail
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Self-motivated, self-disciplined, and able to work with minimal supervision
  • Quickly learn and understand complex topics and make them easily understandable in text and pictures
  • Ability to review and/or copyedit content developed by other members of the team and work collaboratively with cross-functional teams
  • Strong working knowledge of Microsoft Office
  • Comfort working in a hybrid environment (remote and in-office work)

 


Top Skills & Years of Experience:

a. Bachelor’s degree or comparable professional experience in relevant field

b. 2 to 5 years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences

c. 1 or more years of experience with database entry and/or content management system

Nice to Have:

a. Superior written and verbal communication skills, with a keen eye for detail

b. Proven ability to handle multiple projects simultaneously, with an eye for prioritization

c. Self-motivated, self-disciplined, and able to work with minimal supervision

d. Quickly learn and understand complex topics and make them easily understandable in text and pictures

e. Ability to review and/or copyedit content developed by other members of the team and work collaboratively with cross-functional teams

f. Strong working knowledge of Microsoft Office

g. Comfort working in a hybrid environment (remote and in-office work)

 

Onsite or Remote? This is a hybrid position, that will work onsite 3 days per week during the onboarding period. Required to be local to the Madison area.



Posted On: Friday, July 1, 2022



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