Sundial Software has a client who is hiring a Service Desk Manager or Service Desk Coordinator to join the team in providing top-notch client service in the Madison, WI area.
IT experience not needed. The right person could come from a different industry like automotive, construction, audio-visual, etc.
They are a growing managed services consulting company that is seeking a full-time, detail-oriented Service Desk Manager / Coordinator who believes in our core values: Excellence in what we do, doing what we say, doing the right thing, prioritizing teamwork, and servicing the client above all else.
Our client wants a team player who enjoys helping people in our Service Delivery position. You will aim to improve our clients’ experience, resolve issues quickly, and ultimately support their business success. Attention to detail is critical and striving for perfection is seen as a positive attribute. You have to be a self-starter, thrive on systems, be diligent about creating documentation and standard operating procedures, and be passionate about the quality of your work.
Come and grow! They're setting the standard for high-quality customer service for IT consulting companies. The ideal candidate must have experience in client service and logistics.