Desktop Support 3 (16151)

Sundial Software - Madison, WI

Sundial Software is currently recruiting for a Desktop Support professional for a one year minimum contract with annual renewal.

Desktop Support 3 (16151) Description

Provides expert level technical assistance in support and preparation of telecom supported applications and hardware. Requires extensive knowledge and experience with the following technologies including but not limited to: legacy telephony systems (PBX, voicemail, Centrex); call accounting; VoIP and associated networking; wireless devices and peripherals (smart devices); video conferencing; desktop operating systems, applications, and hardware. This position serves as second and third level support for telecom related issues. Has 4 or more years of experience in the above outlined areas. Familiar with a variety of associated concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently performs a variety of tasks, but also works in tandem with a team. A wide degree of creativity and latitude is expected. In-state, day travel in State-owned vehicles is expected.



Posted On: Thursday, August 8, 2019



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