The primary objective of this role is to oversee all IT technical project activities across architects, technical analysts, developers, application administrators, and all other technical team members for the IT Portfolio organizations to ensure the successful completion of all technical aspects of projects that ensure Point32Health’s business applications function successfully and enabling the organization’s continued, successful business operations.

This role acts as the liaison for the technical team assigned to the project for IT Portfolio Office, coordinating and communicating the technical team’s activities with responsibility for the day-to-day management of technical project activities to ensure the successful completion of project deliverables.

 

Key Responsibilities/Duties – what you will be doing

Technical Project Managers ongoing project activities across technical teams – technical analysts, developers, application administrators, and other technical team members

• Ensures that work assignments are clearly communicated
• Collects and reports project status updates on work assignments
• Defines resource needs within the project
• Works with team members to address and report project issues in a proactive manner
• Manages technical project documentation, ensuring that all documentation is completed and distributed in a timely manner. The Functional Manager is responsible for accurate, thorough, and updated code reviews, requirement documents and design documents.

Collaborate with the project manager and functional manager on work/resource requirement estimation.

Keeps IT project manager well informed of status of development effort and serves as liaison between development staff and project manager and/or client across multiple projects.

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

EDUCATION: (Minimum education & certifications required)

• Advanced degree in a Business or Computer Science related field preferred with 5-10 years’ experience in a related field, which includes 6-10 years in a project management role leading cross-functional projects teams. 

EXPERIENCE:

• Competent in the use of project management software tools (MSOffice, MSProject) for project planning, monitoring and reporting;
• Possesses a strong understanding of project management techniques and tools, including;
  • Schedule development and management;
  • Scope management;
  • Task dependencies;
  • Risk assessment;
  • Communication (gathering & disseminating);
  • Coordinating Resources estimation. 

SKILL REQUIREMENTS:

• Requires a high level of competency with applying project management techniques, tools and methods, risk assessment, communication planning, resource estimating and the use of the MSProject and MSOffice suite of products.
• Strong organizational skills, detail orientation, and the ability to multi-task are required to be successful in this role, which requires an ability to manage multiple, high-priority, complex issues in a fast-paced environment.
• Possesses strong communication skills and ability to communicate effectively with business and technical project teams in a high pressure environment.
• Demonstrates leadership through individual contributions:
  • Positive and professional attitude and interactions
  • Taking initiative to collaborate with and assist team members
  • Demonstrates self-motivation and persistency in successful completion of assignments
• Requires the ability to prioritize and manage competing issues and to effectively lead in a matrix environment.
• Strong analytical skills and the ability to assess risk and understand the impact of tasks and assignments on the ultimate successful completion of the project
• Strong follow-up skills that are employed to document issues, keep IT PM, business when applicable, technical team members and management updated, and ensure that assigned activities are completed in a timely manner.
• Knowledgeable on the Software Development Lifecycle (SDLC) including an ability to apply SDLC methodologies such as Waterfall, Agile, SCRUM, etc. to deliver projects at Tufts HP.
• Technical acumen and aptitude combined with an understanding of the business and business workflows and systems.
• Requires the ability to successfully lead in a matrix environment which includes flexibility, relationship building, professional accountability and the ability to communicate at all levels required to support the various reporting relationships in a professional manner.

INTERPERSONAL SKILLS:

• Possesses excellent leadership, written and oral communication skills.
• Ability to communicate effectively with both business (non-technical) and technical project team members.
• Strong presentation skills, ability to articulate project updates and broaden understanding of the technical aspects of the project to a variety of audiences.
• Demonstrates leadership by actively reflecting the customer service philosophy of THP in all interactions within the organization. This requires the building of quality client relationships based on integrity and trust, collaboration and mutual respect.
• Ability to work cooperatively as a team member. This position requires excellent interpersonal skills to allow effective interaction with all members of IS and across THP

COMPLEXITY:

• High level understanding of user interface design, logical database design, web services, EDI HIPAA transactions and detailed application analysis is desired to effectively interact with technical team members

MENTAL/PHYSICAL REQUIREMENTS:

• This person must be able to handle multiple demands in a fast paced office environment showing appropriate judgment.

CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working at Tufts Health Plan is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times.

 

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

 

About the Company

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R6026

Posted On: Wednesday, March 15, 2023