Contact Interviewer

Institute for Public Health Innovation (IPHI) - Fairfax, VA

The Contact Interviewer, an entry level public health professional, is responsible for performing interviews of contacts (i.e., persons who have been in contact with someone with a probable or confirmed COVID-19 infection). We are recruiting Contact Interviewers specifically to staff an onsite, 40 hour per week schedule that runs from Friday to Monday (8:30 am to 7:00 pm).

The Institute for Public Health Innovation (IPHI) will hire, train and deploy a team of community contact tracing staff across Fairfax County, Virginia who will work as an integrated part of the Fairfax County Health Department COVID-19 response effort. The aim of this will be to call every person in the county with probable or confirmed COVID-19, gather their contacts, and proceed to call every contact in the area. This is in tandem with government efforts to increase testing, improve public communication, and instruct on isolation and quarantine. This will fortify efforts to control the pandemic in Fairfax County.


  • Assess persons who have been in contact with someone with probable or confirmed COVID-19 to assess symptoms, refer for testing if symptomatic, and enrollment in the Monitoring Program.
  • Provide information about the illness as well as public health guidance on quarantine protocols, health monitoring, and additional methods of disease prevention and control.
  • Accurately enter interview data into a database and follow all county policies and procedures.


Any combination of education, experience, and training equivalent to:

  • Graduation from an accredited four-year college or university with a bachelor's degree.


  • Bachelor's degree or higher in nursing, public health, or related health science field.
  • Prior experience in public health, particularly in epidemiology or infectious disease settings.
  • Fluency in English and one of the following languages: Spanish, Vietnamese, Korean, Mandarin, Arabic, Urdu, Farsi.


Candidates must be able to work onsite locally in Fairfax, Virginia. Candidates must be proficient in the use of mobile phones and Microsoft Office applications. For an initial training period, IPHI will ask candidates to use their own technology to participate in virtual training, though accommodations can be made as required. Once onboarded, employees will be provided adequate technology for onsite work.

This is a temporary position in response to needs resulting from COVID-19. This position is designated as essential and is part of the County’s emergency response which operates seven days a week. Shift work may be required with hours during evenings and weekends.


$28.85 hourly

About the Institute for Public Health Innovation (IPHI)

The Institute for Public Health Innovation is a regional non-profit organization that develops multi-sector partnerships and innovative solutions to improve the public’s health and well-being across Virginia, Maryland, and the District of Columbia. IPHI’s work strengthens health systems and policy, enhances conditions that promote health, and strengthens government and community capacity to ensure equitable health opportunities for all.

Posted On: Tuesday, December 8, 2020
Compensation: $28.85 per hour plus benefits

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