Supervisor, Finance Operations & Business Analytics

TalentBoost (Point32Health) - Canton, MA

Under the direction of the Senior Manager, Business Implementation and Analytics this position is responsible for supervising the analytical and data support for complex Finance Operations systems and processes including claims disbursements, provider negative balance, accounts payable and commissions. This individual will demonstrate understanding of business operations to provide effective guidance for the Finance Operations department, within Corporate Finance, daily and acts as primary point of contact for all team members. The position requires a strong business, technical and analytical discipline as well as troubleshooting skills with the ability to work across multiple systems/interfaces. This is a cross functional role that interacts heavily with IT/NTT, internal business partners, and external customers/vendors requiring strong written/oral communication skills.

Key Responsibilities/Duties – what you will be doing


  • Manage complex business requirements, user acceptance testing, reporting and process development in support of corporate projects and departmental initiatives to ensure successful implementation and integration of all business processes. Interact effectively with Project Managers, Team Mangers and Leads to ensure successful implementations.
  • Manage ongoing system maintenance, upgrades, configuration, and enhancements, as needed 
  • Responsible for analyzing data, validating, and interpreting results and communicating these results effectively.
  • Facilitate cross-training, implement process improvements, and ensure adequate controls are in place. Ensure corporate controls and polices are adhered to.
  • Support, coach, and train staff on an ongoing basis as needed to ensure a smooth functioning and high performing department. Mentor, motivate and develop staff to obtain maximum performance. Facilitate regular staff meetings to share knowledge of new processes, procedures, and corporate directives. Provide training and performance feedback and reviews.


  • Manage the resolution of production issues by coordinating with Finance Ops production teams, internal/external business partners, and IT.
  • Responsible for the timely and accurate completion of all weekly and monthly reporting deliverable
  • Responsible for the timely and accurate implementation of annual commission plans in commissions systems
  • Create and maintain policies and procedures and workflows.
  • Other duties and projects as assigned.


Qualifications – what you need to perform the job


  • Bachelor’s degree in finance, business analytics or related field required. Master's Degree Preferred


  • Minimum of Seven years of business and analytical experience with demonstrated advanced technical expertise.
  • One to three years of proven team lead experience, prior supervisory experience preferred.


  • Highly organized, self-motivated and detail-oriented with the ability to operate in a fast-paced environment, work independently, and have the flexibility to adapt to changing processes and timelines.
  • Ability to coach, train and develop a highly functioning team.
  • Must be able to interpret and analyze large sets of data for complex business situations and understand the implication to team.
  • Proven ability to manage and appropriately prioritize multiple, complex responsibilities, and be effective working autonomously to meet multiple deadlines.
  • This position requires strong leadership skills, independent judgment, strong critical thinking, creative problem solving, and timely and sound decision-making abilities.
  • Advanced technical expertise in Excel is required.
  • Technical proficiency in Cognos, SQL, and VBA are required.


  • Must be able to work under normal office conditions and work from home as required.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule.


Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the Company

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID:R5708


Posted On: Wednesday, March 15, 2023

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