Account Manager - Large Group

Point32Health - Providence, RI

Reporting to the Market Vice President, the Account Executive’s main responsibility is to meet or exceed membership quota levels through penetration in existing accounts while demonstrating consistency and excellence as an Account Executive. In addition to the responsibilities of an Account Executive, this role will provide leadership and mentoring to colleagues and to new employees, demonstrate and share retention as well as new sales best practices.


Job Description

Duties and Responsibilities:

  • Serves as primary contact between account, broker, and Tufts Health Plan, a Point32Health company. Acts as consultant on plan design, negotiates rates, and works with internal service areas such as Account Services to provide customer service solutions.
  • Develops and implements an overall strategic retention plan to achieve membership quota levels through penetration in existing accounts.
  • Responsible for RFPs, reports, membership projections, updates sales data systems, gathers competitive information. Works directly with Sales team to coordinate appropriate information.
  • Maintains current and thorough knowledge of products, benefits, systems, health care industry, legislation, and provider networks.
  • Attends health fairs and other client meetings and coordinates site visits. Prepare and deliver presentations. Accountable for appropriate level of entertaining clients and monitoring expenses.
  • Consistently meets or exceeds quota and demonstrates best practices.
  • Acts as resource for colleagues, providing leadership and mentoring. Represents management by attending meetings as assigned.
  • Model the principles of integrity, trust, community service and innovation.
  • Maintain professional and technical knowledge by attending educational workshops both internally and externally.
  • Other duties and projects as assigned



Minimum Requirements:

  • Bachelor’s degree or equivalent experience
  • 5+ years of health care business experience with proven sales and retention track record focused on establishing and maintaining customer relationships in a service delivery organization.
  • Negotiation and leadership skills, strong interpersonal skills, persistent, detailed, takes initiative, creativity in problem solving, mentoring, coaching, strong written and verbal communication skills, proven strong organizational and project management skills,
  • Business software applications: Outlook, Teams, Excel, Word, PowerPoint
  • RI Producer Life, Health and Accident license required


Working Environment:

Valid driver's license, ability to travel up to 50% including some overnight. Must be able to work flexible hours including morning, evening, and weekend shifts at employer sites, ability to stand for up to 8 hours (at health fairs), lifting of approximately 30 lbs.



The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.


What we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.


About Us:

Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in our communities. Building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

At Point32Health, we’re working to reshape the world of health care by pushing past the status quo and delivering even more to the diverse communities we serve: more innovation, more access, more support, and healthier lives. And we want people like you on our side to make it even better.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R4152

Posted On: Tuesday, July 5, 2022

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