Sr Manager, Sales Programs

Point32Health - Canton, MA

The Sr. Manager is responsible for day-to-day management of a staff of program and implementation managers of varying skill sets.. They develop and manages the sales program team’s annual goals, metrics and business plan. Manages team’s project assignments, evaluates and assigns incoming work, monitors project scope change and prioritizes work as appropriate.

Under the direction of the Director of Sales Enablement, the Sr. Manager of Sales Programs is responsible for critical commercial sales functions. The sales programs team is responsible for daily management and oversight of all departmental level programs and projects, corporate initiatives involving commercial sales and service and large case implementation & audit. The sales programs team provides subject matter (SME) expertise for certain corporate or interdepartmental initiatives as well as project management support for division level activities. On behalf of the commercial division, (including new business sales & client services, and sales operations, product innovation & strategy and commercial marketing), represent the interests of all constituents in corporate decision making on topics that impact the department. Topics include new product development, changes to benefits, web and operating systems enhancements, recommendations for operational change, regulatory reform, medical trend initiatives, and complex client implementations. Considerations include financial implications, contracting requirements, competitor position, internal/external communications, and staff training.

This position requires strong leadership, management, communication, and project management expertise. The Sr. Manager is often assigned business critical projects to personally manage on behalf of the division. Impeccable written and verbal communication and presentation skills are required and the ability to communicate and influence at all levels of the organization is required.

Requirements

Manage department projects and lead corporate agenda project sub-teams    

  • Identify resources impacts to the division, assign program managers as needed and define project deliverables
  • Lead project teams, create and manage project plans, REWs and governance structures
  • Identify and manage risks
  • Interact with all necessary departments to facilitate successful execution and management of project plans
  • Communicate progress to project leadership, stakeholders, senior management, and impacted departments
  • Develop communication and training tools
  • Conduct training on key projects/issues

Represent sales on cross-functional project teams or other inter-departmental efforts:

  • Work directly with sales and service staff to remain current on external and internal customers’ requirement on all projects and initiatives
  • Ongoing support of Tufts Health Plan’s legacy self-insured employer groups which requires regular interaction with Account Managers, directors, and members of leadership to ensure operational issues are addressed and resolved, including coordination of internal and external communication.
  • Facilitate and lead weekly the ASO Fee Strategy meeting
  • Serve as the point of contact for Government Affairs for the purpose of oversite of implementation of federal and state mandates that impact both fully and self-insured employer groups
  • Ensure that Point32Health’s members, employer groups, brokers and consultants are well represented and that the team/organization implements and communicates product/process changes and enhancements in a timely and effective manner
  • Support the definition and management of sales department’s project deliverables
  • Develop communication and training materials for sales department
  • Conduct or support training sessions, as appropriate

Manage sales department program & implementation management team:

  • Hire, train, develop and evaluate sales program managers and implementation managers
  • Provide direction and support to promote professional growth, flexibility, leadership skills and project management techniques
  • Create and monitor staff development plans and training plans
  • Assist in the development of team and division level business plans

 

What we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

 

About Point32Health

Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in our communities. Building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

At Point32Health, we’re working to reshape the world of health care by pushing past the status quo and delivering even more to the diverse communities we serve: more innovation, more access, more support, and healthier lives. And we want people like you on our side to make it even better.

 

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.



Posted On: Tuesday, June 21, 2022



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