Case Interviewer

Institute for Public Health Innovation (IPHI) - Fairfax, VA

The Case Interviewer is responsible for performing the initial interview of persons with probable or confirmed COVID-19 infection to gather information necessary for public health case investigation and contact tracing.

The Institute for Public Health Innovation (IPHI) will hire, train and deploy a team of community contact tracing staff across Fairfax County, Virginia who will work as an integrated part of the Fairfax County Health Department COVID-19 response effort. The aim of this will be to call every person in the county with probable or confirmed COVID-19, gather their contacts, and proceed to call every contact in the area. This is in tandem with government efforts to increase testing, improve public communication, and instruct on isolation and quarantine. This will fortify efforts to control the pandemic in Fairfax County.


  • Gathering information about symptoms, exposures, and contacts (i.e., persons the case has been in contact with while potentially infectious).
  • Provide information about the illness and public health guidance on the methods of disease prevention and control.
  • Assess the capability of cases to comply with isolation protocols, including the self-isolation setting.
  • Identify and elevate those cases who meet the high priority or high-risk criteria to the Case Investigation Team for additional intervention.
  • Accurately enter interview data into a database and follow all county policies and procedures.


Any combination of education, experience, and training equivalent to:

  • Graduation from an accredited four-year college or university with a bachelor's degree plus two years of health and human services or related professional work experience.


  • Bachelor's degree or higher in nursing, public health, or related health science field.
  • Prior experience in public health, particularly in epidemiology or infectious disease settings.
  • Fluency in English and one of the following languages: Spanish, Vietnamese, Korean, Mandarin, Arabic, Urdu, Farsi.


This position currently requires full-time on-site work at a worksite arranged by the Health Department. Candidates must be proficient in the use of mobile phones, iPads and Microsoft Office applications. For an initial training period, IPHI may ask candidates to use their own technology to participate in virtual training, though accommodations can be made as required. Once onboarded, employees will be provided adequate technology for the on-site work environment.

This is a temporary position in response to needs resulting from COVID-19. This position is designated as essential and is part of the County’s emergency response which operates seven days a week. Shift work may be required with hours during evenings and weekends.


$34.76 hourly

About the Institute for Public Health Innovation (IPHI)

The Institute for Public Health Innovation is a regional non-profit organization that develops multi-sector partnerships and innovative solutions to improve the public’s health and well-being across Virginia, Maryland and the District of Columbia. IPHI’s work strengthens health systems and policy, enhances conditions that promote health, and strengthens government and community capacity to ensure equitable health opportunities for all.

Posted On: Monday, October 26, 2020
Compensation: $34.76 per hour plus benefits

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