TalentLink Solutions

Client Service Associate - High Growth RIA

TalentLink Solutions

We are a high-growth RIA, revolutionizing the wealth management industry with our distinctive approach and unwavering commitment to delivering unparalleled financial solutions. Our Founder has developed an in-depth client delivery methodology that few others in the industry can match. As trusted consultants, we provide meticulous, ongoing planning tailored to our clients’ specific needs, with a focus on tax, cash flow, entity structure, and legal issues. With a strong reputation for excellence and a track record of driving remarkable client outcomes, we embrace a fully remote work environment that also fosters collaboration and flexibility. Are you part of the elite league of high achievers who live and breathe excellence? We're not for everyone; we're for those who are willing to push the limits, work harder than the rest, and leave mediocrity in the dust. We work with a complex and challenging set of clients that place high expectations on themselves and their partners. We're not interested in the average or the ordinary. We're looking for individuals who demand more from themselves and others, those who consider work/life balance a distraction, and who thrive on overcoming barriers. If you're an unapologetic high achiever ready to build something extraordinary, this is your chance. You will work harder than most and you will be rewarded accordingly!

We are currently hiring a Client Service Associate to play a pivotal role in shaping our firm's operational strategies and processes. You will support our advisors, our clients, and our continued growth, ensuring smooth firm-wide operations centered on client service. This will include client-specific, account-specific, and general business functions. You will strategize with leadership and bring ideas for improvement, along with the tenacity and project management capabilities to implement. We are seeking a candidate who embodies humility, a growth mindset, reliability, exceptional communication skills, and an unwavering work ethic. We also need a confident person that doesn’t get intimidated and already knows when they are doing a good job. This position offers immense potential for personal and professional growth.

General Responsibilities:

  • Prepare investment and insurance account paperwork and manage the transfer of assets
  • Respond promptly to client service requests, troubleshoot service issues, and provide effective solutions
  • Assume cashiering function with custodians, ensuring accurate and efficient financial transaction processing
  • Manage the life insurance process; application, design, scheduling exams, providing additional documentation, getting the policy finalized and delivered
  • Interface with custodians to complete new account applications and various account maintenance items, process cash and securities transactions, follow up as needed
  • Update and maintain client status and information within CRM and all internal systems and reports
  • Monitor and streamline workflows for client service and business operations tasks
  • Proactively communicate with Advisors, providing updates and addressing concerns
  • Conduct research, prioritize issues, and follow up on incoming inquiries
  • Assist with compliance maintenance duties to ensure regulatory adherence
  • Act as a back-up to other Client Service team members when they are unavailable

Qualifications:

  • Bachelor’s degree highly preferred, or equivalent combination of education and work experience
  • Minimum of 3 years of progressive client service experience within an RIA required
  • Insurance experience required; managing the application process as a delegate, typically through carrier websites, coordinating details with client and advisor, seeing through to policy delivery
  • Demonstrated excellence in delivering exceptional client service
  • Investment advisory compliance exposure, direct federal and/or state regulatory experience preferred
  • Solid understanding of investment and financial planning management concepts
  • Familiarity with eMoney, Redtail, Advyzon, Holistaplan or similar softwares required
  • Advanced level proficiency in Microsoft Office
  • Experience working with Schwab as custodian preferred; must have Schwab, Fidelity, Pershing, or another major custodian experience
  • Has or willing to obtain Series 65 license (required for compliance duties)
  • Self-motivated and capable of working independently while thriving in a collaborative team environment
  • Strong desire to contribute to key business decisions and provide valuable insights
  • Reliable, responsible, and detail-oriented with exceptional organizational skills
  • Outstanding communication skills, both verbal and written

If this sounds like you, please send us a short message about why you think this is the opportunity you’ve been looking for.

We are an equal opportunity employer. Selected candidate may be required to pass a drug test and background check.




Compensation: $60K - $75K DOE + Bonus



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