Our client, a global technology leader, is looking to add a User Researcher to their team of other highly skilled researcher who have been brought together from across the company's various organizations, creating a strong, collaborative environment. The team is led by an exceptional leader who is invested in the growth and success of their team members. With the client's significant investment in research, this position offers ample opportunity for long-term professional development.

Top Required Skills (Must Haves):

1. Minimum 2+ years of experience with user research tools such as UserTesting, dscout, and Qualtrics (must have experience with at least 2).
2. Minimum 2+ years of experience designing and conducting research end-to-end for applied technology products.
3. Minimum 2+ years of experience with both qualitative and quantitative research methodologies.

Opportunity Overview:

The group is a design and research team innovating at the forefront of customer experiences across Windows, Store, Cloud, Devices, and Mixed Reality. The Store Experiences Team is seeking a User Researcher with an end-to-end product perspective to deliver specific and actionable UX recommendations. This role focuses on the Microsoft Store available on the Windows operating system, which serves over a billion users globally. You will be responsible for understanding the user funnel, deepening engagement, and providing insights to inform product strategy and design.

Responsibilities include, but are not limited to, the following:

• Work in an agile environment with cross-discipline stakeholders to understand and prioritize research requests.
• Use a variety of research techniques, from generative to evaluative, to inform product and design decisions throughout the product cycle.
• Deliver timely, actionable research findings to key stakeholders and communicate insights in clear and compelling ways.
• Collaborate with cross-functional teams to ensure research findings are incorporated into product development.
• Advocate for customer-centric design and engineering practices.

Qualifications/Experience:

• Bachelor’s degree in human-computer interaction, experimental/social/cognitive psychology, behavioral science, human factors, or a related field is preferred.
• A minimum of 3+ years of industry experience conducting qualitative research for consumer products.
• Proven expertise in applying both qualitative and quantitative research methodologies.
• Strong verbal and written communication, interpersonal skills, and customer empathy.
• Experience with tools like UserTesting, dscout, and Qualtrics.
• Familiarity with the e-commerce space, including online shopping and payment methods, is a plus.

Why Work with Team Red Dog?

At Team Red Dog, we prioritize people and maintain relationships with some of the world’s most inspiring companies and organizations. We offer opportunities that align with your unique skills, strengths, and passions. If you're seeking an opportunity to make a positive impact, with excellent benefits, and a role where you can thrive while doing what you love, we encourage you to apply today!

Generous benefits package for qualified employees includes:

• Health insurance (medical, dental, vision, and life).
• Employer-matched 401K plan.
• Paid time off.
• Paid holidays.
• Profit sharing.

Estimated Start Date: Immediate
Location: Remote
Job # 2018
Rate: $45 - $52/hour W2 Contract

At Team Red Dog, we are dedicated to cultivating a diverse and inclusive workforce. We are committed to providing equal opportunities to everyone, regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic. If you need accommodation during the recruitment process, reach out to hr@teamreddog.com, and we will work to ensure an accessible experience. We strictly adhere to federal, state, and local laws to maintain a workplace free from discrimination and harassment.

We offer competitive compensation aligned with U.S. industry standards, and our final offer will reflect the candidate’s location, job-specific skills, experience, and knowledge.

All applicants must be authorized to work in the U.S. without the need for sponsorship.
Team Red Dog is an E-Verify employer. Employment is contingent upon the successful completion of a reference and background check.

Please no solicitations from C2C or recruiting firms.