Senior Writer - Case Studies & Customer Success

Are you a skilled writer who excels at transforming complex information into compelling stories that resonate with diverse audiences? Do you have experience crafting case studies that effectively highlight customer successes, product innovations, and industry advancements in the CRM/ERP space? If so, we have an exciting opportunity for you!

Team Red Dog is seeking a creative and experienced part-time Senior Writer to join a vibrant team dedicated to showcasing customer and partner success stories. In this role, you'll dive deep into the world of cutting-edge technology, working with a multinational company to bring to life the journeys of customers and partners through engaging long-form case studies. Your work will be featured on platforms like LinkedIn and shared widely across the tech industry, allowing you to make a meaningful impact while expanding your portfolio. If you're passionate about storytelling and have a keen understanding of CRM/ERP systems, this is the perfect opportunity to shine.

Top Skills Required (Must haves):

• Dynamics 365 Experience (3+ Years): Familiarity with CRM/ERP systems, particularly Dynamics 365, including implementation and usage.
• Content Writing & Editing (5+ Years): Extensive experience in writing and editing content, with a focus on creating impactful case studies for customer products.
• Technical & Non-Technical Communication: Proven ability to write for both technical audiences and non-technical consumers, ensuring clarity and engagement across all levels.

Key Responsibilities:

• Craft engaging, long-form case studies that showcase customer successes, product capabilities, and technological advancements.
• Collaborate with clients to gather information, establish technical specifications, and determine the subject matter for publication.
• Ensure that all content is organized, clear, concise, and tailored to the target audience, whether technical or non-technical.
• Maintain meticulous records of your work, including drafts, revisions, and final versions.

Qualifications:

• Minimum of 5 years of professional writing experience, with a focus on case studies, technical documentation, or similar content.
• Strong background in ERP and CRM systems, with hands-on experience in implementation and usage.
• Exceptional writing, editing, and communication skills, with a keen eye for detail and a knack for storytelling.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Bachelor’s degree in a relevant field such as English, Journalism, Communications, or a technical field like Computer Science.

Why Work with Team Red Dog?

With a “people-first” commitment and relationships with some of the world’s most inspirational companies and organizations, Team Red Dog has the opportunities that fit your unique blend of skills, strengths, and passions. So, if you’re looking for a great opportunity to make an impact, with outstanding benefits, and a job that lets you shine doing what you do best, submit your application today!

Generous benefits package for qualified employees includes:

• Employer-matched 401K plan
• Paid time off
• Profit sharing.

Estimated Start Date: Mid-late October
Location: Remote
Rate: $5,000 - $5,6000/month W2 Contract – 20 Hours/Week

At Team Red Dog, we are committed to fostering a diverse and inclusive workforce. We are dedicated to providing equal opportunities to all, regardless of race, gender, age, religion, sexual orientation, or disability. If you require accommodation to participate in our recruitment process, please reach out to hr@teamreddog.com, and we will make every effort to ensure your experience is accessible. We follow all applicable federal, state, and local laws and are committed to providing a workplace that is free from discrimination and harassment.

We offer competitive compensation in line with industry standards, based in the US. Our final offer may vary depending on a candidate’s market location, job-related knowledge, skills, and experience.

• All applicants must be authorized to work in the U.S. without the need for sponsorship.
• Team Red Dog is an E-Verify employer.
• Employment is contingent upon the successful completion of a reference and background check.
• Please no solicitations from C2C or recruiting firms.