Data Analyst

Team Red Dog is seeking a Data Analyst to join our client’s team, where you will play a key role in driving service reliability, incident hygiene, and systemic issue resolution. This position offers the opportunity to use your SQL, KQL, and Power BI skills in a fast-paced environment that values collaboration, operational excellence, and data-driven insights.

Top Required Skills (Must Haves):

1. 2+ years of experience with T-SQL and KQL to analyze telemetry, query large datasets, and provide actionable insights.
2. 2+ years of experience in data analysis and ETL processes, including Azure Data Factory and SSIS, to ensure clean, reliable, and accessible data.
3. 2+ years of Power BI dashboard development to deliver service health metrics, operational trends, and executive reporting.

Opportunity Overview:
This role is central to ensuring operational reliability by managing incident reviews, postmortems, and service health dashboards. You will work with engineering and product teams to surface insights, improve incident hygiene, and drive systemic issue resolution. It’s an excellent opportunity to combine technical skills with cross-functional collaboration to support mission-critical services at scale.

How you will make an impact:

• Facilitate Weekly Incident Reviews, Executive Briefings, and Monthly Service Reviews to assess service health and operational performance.
• Lead Weekly Livesite Review meetings to improve product reliability, DRI health, and incident record quality.
• Ensure consistent shift handoffs and metadata validation.
• Coordinate and moderate Retrospective Review sessions, extracting insights and ensuring repair item accountability.
• Partner with engineering managers to align postmortems with organizational standards.
• Design and maintain dashboards to visualize incident hygiene, MTTD/MTTR, and service health KPIs.
• Develop telemetry systems and real-time data feedback loops to proactively surface issues and support predictive monitoring.

The expertise you bring:

• 2+ years of experience with T-SQL and KQL.
• 2+ years of experience in ETL and data analysis using tools such as Azure Data Factory or SSIS.
• 2+ years of Power BI dashboard development.
• Experience in service engineering, incident management, or site reliability.
• Strong communication, facilitation, and collaboration skills.
• Degree in Computer Science or Engineering preferred, but not required.

What makes a candidate highly successful in this role:
Candidates who excel in this role bring proven service engineering or incident management experience, demonstrate strong knowledge of telemetry and incident lifecycle management, and have a track record of building dashboards that drive operational improvements. Success also comes from the ability to synthesize complex data into clear actions, lead discussions across teams, and maintain high standards of incident hygiene and service health.

Why Work with Team Red Dog?
At Team Red Dog, it’s our business to put people first and it shows in our commitment to personalized service and our deep experience matching candidates with the right roles at some of the world’s most inspiring companies and organizations. We offer opportunities that align with your unique skills, strengths, and passions. If you're seeking an opportunity to make a positive impact, with excellent benefits, and a role where you can thrive while doing what you love, we encourage you to apply today!

Generous benefits package for qualified employees includes:
• Health insurance (medical, dental, vision, and life)
• Employer-matched 401K plan
• Paid time off
• Paid holidays
• Profit sharing

Estimated Start Date: Immediate
Location: Redmond, WA (Hybrid)
Job #2337
Rate: $6,200 – $6,800/month

At Team Red Dog, we are committed to providing equal opportunities to everyone, regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic. If you need accommodation during the recruitment process, reach out to hr@teamreddog.com, and we will work to ensure an accessible experience. We strictly adhere to federal, state, and local laws to maintain a workplace free from discrimination and harassment.

We offer competitive compensation aligned with U.S. industry standards, and our final offer will reflect the candidate’s location, job-specific skills, experience, and knowledge.

• All applicants must be authorized to work in the U.S. without the need for sponsorship.
• Team Red Dog is an E-Verify employer.
• Employment is contingent upon the successful completion of a reference and background check.
• Please no solicitations from C2C or recruiting firms.