Team Red Dog is expanding our UX Researcher pipeline in anticipation of increased demand from our client, a multinational technology company. We are actively seeking experienced, motivated, creative, and customer-focused UX Researchers from diverse backgrounds on an ongoing basis. We welcome candidates ranging from experienced level to senior level leaders who are eager to join multi-disciplinary Design Teams. These teams include designers, researchers, and UX engineers, collaborating on a variety of products, including large team collaboration and communication applications, often incorporating cutting-edge AI technology. The organization fosters a strong culture of innovation and creativity, providing ample opportunities for professional growth and influence. The ideal candidate is passionate about creating user experiences that empower users to be more productive and efficient.

Top Skills Required:

• 5+ years’ experience with usability testing & user interviews.
• 5+ years’ experience with data analysis in both Qualitative and Quantitative studies.
• 5+ years’ experience with presenting data insights and writing research reports.
• A portfolio or samples of previous work/case studies will be preferred.

Opportunity Overview:
In this role, you will collaborate closely with an interdisciplinary team of researchers, designers, and engineers to define and deliver the next generation of experiences. You'll have the opportunity to utilize a wide range of research methodologies, including field research, traditional usability tests, prototype testing, surveys, and telemetry research.

We welcome candidates from diverse backgrounds and experiences who have developed and executed proven research methods across all phases of software development. Your expertise will be instrumental in making recommendations and solving design problems effectively. Strong oral and written communication skills are essential as you'll collaborate closely with designers, engineers, program managers, and other researchers to garner support for research plans and ensure actionable insights are implemented in a highly collaborative work environment.

Responsibilities include, but are not limited to:

• Support research for chat and channels on a large team collaboration and communication application. Additionally, support research for 1st or 3rd party apps and AI experiences.
• Contribute to various projects with high quality experiences, exploratory research to evaluations.
• Run studies, focus groups and various testing.
• Meet with collaborators across interdisciplinary teams, study readouts, and collaborate with other researchers on team to successfully communicate data and insights in timely manner.

Qualifications:

• BA/BS (MS preferred) in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
• 5+ years of industry experience conducting user research and driving tangible outcomes with product teams and a proven track record of success.
• Proven experience designing and conducting a range of formative and iterative research methods applicable to all product stages from conception to release (Enterprise experience a plus).
• Thorough knowledge and experience across a range of UX research approaches and methodologies.
• Develop and maintain research plans and drive data into decisions across the product lifecycle.
• Demonstrated ability to articulate the implications of research finding in clear and compelling ways; translate research findings into actionable recommendations; ability to translate data into Insights.
• Strong written and verbal abilities.
• Experience managing UX research knowledge that is leveraged across design and engineering teams.
• Track record of collaborating across disciplines (design, engineering) to drive change into products; must be able to work independently as well as part of a cohesive team.
• Proven ability to work within tight timelines and with excellent project management skills.
• Previous experience as user researcher conducting studies with a technical user base is a plus.
  

Why Work with Team Red Dog?

With a "people-first" commitment and relationships with some of the world’s most inspirational companies and organizations, Team Red Dog offers opportunities that align with your unique blend of skills, strengths, and passions. Whether you're seeking a chance to make an impact, enjoy outstanding benefits, or showcase your talents, we welcome your application today!

Generous benefits package for qualified employees includes:

• Health insurance (medical, dental, vision, and life) 
• Employer-matched 401K plan 
• Paid time off – 10 days per year 
• Paid holidays – 9 days per year 
• Profit sharing  

Estimated Start Date: Coming soon!
Location: Remote
Rate: $55 - $75/hour W2 Contract

At Team Red Dog, diversity and inclusion are fundamental principles we prioritize. We offer equal opportunities to every individual, regardless of race, gender, age, religion, sexual orientation, or disability. Should you require any accommodations during our recruitment process, please contact hr@teamreddog.com, and we will ensure your experience is inclusive. We strictly adhere to all federal, state, and local laws, striving to cultivate a workplace that is free from discrimination and harassment.

Our compensation package is competitive and aligns with industry standards, based in the US. Final offers may vary depending on factors such as market location, job-related expertise, skills, and experience.

• All applicants must be authorized to work in the U.S. without the need for sponsorship. 
• Team Red Dog is an E-Verify employer. 
• Employment is contingent upon the successful completion of a reference and background check. 
• Please no solicitations from C2C or recruiting firms.