Business Analyst

The Hiring Advisors - Thousand Oaks, CA

Business Analyst

The Senior/Lead Business Analyst reviews, analyzes, and evaluates complex business systems, applications and user needs under limited supervision.The analyst recommends modifications in accordance with business needs.


Job Responsibilities

  • Reviews, analyzes, and evaluates business systems, applications and user needs
  • Responsible for defining, recommending and documenting application system requirements to parallel overall business strategies
  • Actively participates in the development of business models, trend analysis, and projections
  • Develops user interfaces for LMNs, CMNs, HCPCS, and rules-based processing of business logic for system development
  • Creates billing edit specifications based on analysis (HCPCS, HCFA 1500, ICD-10, CPT, payer bulletins, provider manuals)
  • Creates detailed billing edit specifications for commercial and government payers to billing products
  • Researches information, conducts needs assessments, and documents high-level results of analysis.
  • Analyzes requirements to resolve information problems and improve systems of high complexity; able to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner.
  • Writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
  • Performs system and product acceptance testing for new software packages.
  • Acts as liaison to business partners to negotiate changes in systems and statement of work charges and maintain productive relationships with both internal and external stakeholder.
  • Recommends and implements new processes.
  • Recommends system controls and protocols and changes to current software programs.
  • Defines project requirements and acts as project liaison to client and internal departments
  • Provides client and internal support during Alpha and Beta periods for software products
  • Provides references and communication plans for users
  • Relies on experience and judgment to plan and accomplish goals
  • Works under limited supervision



  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with any type of user, client or partner.
  • Superior organization, prioritization, self-motivation, and problem resolution skills.
  • Domain expertise in the healthcare industry esp. Home Health/DME.
  • Ability to identify, design, recommend, and implement efficient, innovative business solutions
  • Ability to conduct cost benefit analysis
  • Ability to articulate business and systems requirements to internal and external audiences
  • Proven ability to document and improve processes
  • Proven ability to lead multiple projects
  • Personal computing skills: proficiency regarding Internet concepts and Microsoft Office, including Word, Excel, Access, PowerPoint, and Outlook.
  • Previous experience using call center specific tools and tracking software preferred.
  • Ability to analyze incidents or service requests and recommend solutions.
  • Ability to interact effectively as a member of a team and work collaboratively with other departments.
  • Leadership qualities a plus.
  • Ability to actively listen to customers and to understand and respond positively to their requests.
  • Ability to work without close supervision and to set job related priorities.
  • Associates degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or another related field required Bachelor’s degree a plus.
  • 4-6 years’ experience.

Posted On: Friday, October 11, 2019
Compensation: $90,000.00

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