General Manager of the Concrete Coatings Division
Summary: As a General Manager, this role is the primary integrator for the organization, listening closely to the President’s vision and mapping out a plan to achieve it. The GM brings creative roadmaps to the President, including detailed plans for achieving the annual and long-term plans. The GM is responsible for the output of the all the people on their team. This will require creating, maintaining, and improving the systems and processes the team uses, as well as gaining the type of buy-in that animates them at peak performance. This role is responsible for all business operations including sales and marketing. Determine and delegate to staff; which consists of administrative, operational, administration and field employees. To receive regular reports from staff and project updates from field personnel
This role will be responsible for decisions that have a lasting effect on the organization, from 6-18months or longer. Timeliness, Critical-thinking and “weighing-the-options” will be required. Often, this role will need to choose direction, even when information is incomplete or partial/biased.
Managing conflict and “drama”, Translating vision into attainable, tangible goals. Prioritizing competing projects. Resolving customer disputes. How to sequence tasks appropriately, overcoming obstacles to work such as weather, anticipating variables to completion- looking and planning ahead. Reviewing the work of others to ensure Quality= Accurate, Complete, Ontime, Properly assigning tasks to capable team members
Summary of common tasks and activities associated with this role: