Our client, a leader in portable X-ray and ultrasound services, is seeking a collaborative and dynamic Director of Operations with expertise in managing healthcare technical staff and optimizing service delivery.

The ideal candidate will be responsible for overseeing the day-to-day operations of X-ray and ultrasound technologists across New York State, ensuring optimal productivity, seamless workflows, and high-quality service delivery. This role will also serve as the essential link between the technologist team and broader organizational departments to drive strategic alignment and operational success.

Responsibilities:

• Lead, support, and manage the daily operations of X-ray and ultrasound technologists to optimize productivity and maintain a positive work environment.
• Act as a primary coordinator with dispatch, client relations, and quality assurance teams to ensure smooth operational alignment.
• Develop and oversee scheduling and resource allocation to ensure adequate team coverage during peak times while addressing technologist needs.
• Collaborate with HR and recruitment to onboard, retain, and develop a skilled and motivated technologist team.
• Serve as a critical liaison between the technologist team and departments such as sales and customer service to address challenges and improve workflows.
• Continuously identify and resolve operational inefficiencies while ensuring compliance with healthcare regulations and quality standards.
• Monitor and maintain adherence to regulatory compliance and QA standards through audits and quality controls.
• Contribute to strategic planning initiatives to align operational goals with company-wide objectives.

Qualifications:

• 5+ years of leadership experience managing technical or clinical staff, ideally in the healthcare or diagnostic imaging industry.
• Strong understanding of healthcare regulations, compliance standards, and service delivery best practices.
• Exceptional collaboration and communication skills, capable of effectively working with cross-functional teams.
• Proven ability to optimize workflows and address operational challenges proactively.
• Experience in scheduling, resource planning, and managing team productivity.
• Demonstrated ability to mentor, retain, and develop professional teams while fostering a positive work culture.
• Strategic thinker with the ability to align operational initiatives with organizational goals.
• Proficiency in managing relationships with stakeholders, including dispatch teams, QA/compliance, and customer relations.

Location: Brooklyn NY
Salary: $150K

Compensation: $150,000.00