Product Specialist

TopHire Recruitment - Syracuse, NY

Our client in Syracuse is currently seeking a Product Specialist to join their growing software team!  This is a great opportunity for anyone with an Engineering degree (Civil, Mechanical or Software) to move into a role that bridges the gap between structural and software engineering.  The primary responsibility for this position is to provide customer support and training related to a complex software product that services the utility industry.  The right candidate will work very closely with the Senior Product Manager and Software Engineers to understand the product, develop support and training materials, and provide technical support and training over the phone and sometimes in person. 

Requirements:

  • Bachelor’s or Associate’s degree in Civil Engineering, Mechanical Engineering, Computer Science or related field and 1+ years related experience and/or training; or equivalent combination of education and experience     
  • Excellent written and oral communication skills.  Must be able to speak clearly and confidently to internal resources and customers.  Must be able to write technical documents using proper style and grammar.  Must be able to speak effectively in front of groups
  • Willingness to travel up to 25%

 

Posted On: Thursday, April 18, 2019



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