Product Support Specialist

Turn2Partners - Alexandria, VA

Our client is seeking a Product Support Specialist to join their team!


Location: Alexandria, VA


  • Supporting administrative and operational activities between agencies and assigned distributors.
  • Ensuring excellent service to channel partners related to product/pricing inquiries.
  • Supports operations dept. with creations of quarterly files, price files, wholesale support files, etc.
  • Coordinate compliance functions to ensure distributors comply with distribution policies and compliance procedures.
  • Request, collect and consolidate quarterly distributor sales reports.
  • Provide product and program data support to distributors and monitor/respond to inquiries from distributors.
  • Collect annual and ad hoc compliance documents: insurance liability, COO certifications, supplier agreement letters, environmental certifications.


  • Minimum of 3 years’ experience supporting administrative/operational activities.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Attention-to-detail and strong project management skills.
  • Possess intermediate to advanced computer skills (Microsoft Office and Excel)
  • It is a plus if the candidate has knowledge of retail market within distribution/supply chain.
  • Salesforce experience is a plus.
  • Knowledge of federal acquisition/management experience is a plus!

Posted On: Monday, September 30, 2019
Compensation: $27-$32/hr.

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